Is ICON a good company to work for as a Clinical Operations Manager?

Clinical Operations Manager professionals working at ICON have rated their employer with 2.8 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of ICON employees being 3.5 out of 5 stars. Search open Clinical Operations Manager Jobs at ICON now and start preparing for your job interview by browsing frequently asked Clinical Operations Manager interview questions at ICON .

Does ICON pay Clinical Operations Manager employees well?

Clinical Operations Manager professionals rate their compensation and benefits at ICON with 2.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Clinical Operations Manager salaries at ICON.

What are the top reviewed jobs at ICON?

Clinical Research Associate (237) , Project Manager (195) , Senior CRA (181) , Clinical Trial Assistant (CTA) (180) , CRA I (163) , Clinical Trial Manager (116) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (62) , CRA II (58) , Clinical Research Associate II (56)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 379 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 248 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 168 reviews)); "They do pay you and are flexible with you if you have a good manager." ((in 152 reviews)); "Great colleagues and FM very supportive." ((in 130 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 223 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 205 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 178 reviews)); "Low pay and highly reliant on client investments" ((in 172 reviews)); "Massive layoffs in North America." ((in 58 reviews))

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ICON Clinical Operations Manager reviews

2.8

45% would recommend to a friend

(22 total reviews)

Barry Balfe

Not enough data to show CEO approval

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

2.6

Compensation and benefits

2.3

Senior management

Manager, Clinical Operations employees have rated ICON with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Manager, Clinical Operations professionals have an average working experience there. ICON is rated 20% below average by Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

22 reviews

3.0

Aug 28, 2024

I really wanted the ICON acquisition to work..

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, lots of remote work opportunities.

Cons

I'm a legacy PRA employee and have been with the company for 10+ years. PRA was not perfect, but ICON tucked all life out of the company. As a manager, attempting to interact with HR, IT, Finance, Payroll, etc. is an absolute nightmare. They will not speak to you on the phone and all interactions need to go through email or HR Helpdesk. They have literally removed the "human" aspect in "human resources"... and the soul of the company. Policies are changed without consulting management to determine how the changes would actually impact our employees. Changes are made, announcements are made to employees and managers at the same time, and then managers are left floundering for answers or rational on why changes are made. The changes that have been made have shifted all in favor of the company, and do not incentivize employees to stay.

5.0

Jul 10, 2024

Good

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, good environment, supportive company

Cons

No local offices and poor benefits

5.0

Apr 6, 2024

Great place to work

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

Work culture and good salary

Cons

Slow promotion than other organizations

Viewing 7 - 9 of 22 Reviews

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ICON Clinical Operations Manager reviews

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I really wanted the ICON acquisition to work..

Good

Great place to work

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