Is ICON a good company to work for as a Clinical Operations Manager?

Clinical Operations Manager professionals working at ICON have rated their employer with 2.8 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of ICON employees being 3.5 out of 5 stars. Search open Clinical Operations Manager Jobs at ICON now and start preparing for your job interview by browsing frequently asked Clinical Operations Manager interview questions at ICON .

Does ICON pay Clinical Operations Manager employees well?

Clinical Operations Manager professionals rate their compensation and benefits at ICON with 2.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Clinical Operations Manager salaries at ICON.

What are the top reviewed jobs at ICON?

Clinical Research Associate (237) , Project Manager (195) , Senior CRA (181) , Clinical Trial Assistant (CTA) (180) , CRA I (163) , Clinical Trial Manager (116) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (62) , CRA II (58) , Clinical Research Associate II (56)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 379 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 248 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 168 reviews)); "They do pay you and are flexible with you if you have a good manager." ((in 152 reviews)); "Great colleagues and FM very supportive." ((in 130 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 223 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 205 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 178 reviews)); "Low pay and highly reliant on client investments" ((in 172 reviews)); "Massive layoffs in North America." ((in 58 reviews))

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ICON Clinical Operations Manager reviews

2.8

45% would recommend to a friend

(22 total reviews)

Barry Balfe

Not enough data to show CEO approval

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

2.6

Compensation and benefits

2.3

Senior management

Manager, Clinical Operations employees have rated ICON with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Manager, Clinical Operations professionals have an average working experience there. ICON is rated 20% below average by Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

22 reviews

3.0

Nov 4, 2024

management

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

flexible work from home schedule

Cons

Associate Directors and up stick with their clicks, do exactly what team managers try to have their teams avoid,

3.0

Sep 30, 2024

Icon

Clinical operations manager

Recommend

CEO approval

Business Outlook

Pros

Big company, friendly colleagues, possible opportunities, wide cooperation with clients.

Cons

Poor communication of news after merge, decrease of benefits, after merge, poor employee orientation,

3.0

Sep 22, 2024

Stayed too long

Manager, clinical operations

Recommend

CEO approval

Business Outlook

Pros

Decent pay, ability to work remotely/no hybrid requirement.

Cons

Care nothing about tenure, bonuses (if offered) and merit increases are not consistent with industry standard. When compared to other companies we were getting far less if at all. When you leave, they conveniently neglect to payout unused pto time, and stand behind miscalculations when you push for your due payout. Company culture and overall performance got worse after acquisition of PRA, which is when I left. I was with them for over 11 years, and not even a goodbye card. I left on good terms with the opportunity to return. No thx!

Viewing 4 - 6 of 22 Reviews

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ICON Clinical Operations Manager reviews

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management

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Stayed too long

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