ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexible working, hybrid. In office 60% of the week. -Good pay for entry level position

Cons

- No route for progression - Managers micromanage and provide no support - Lead Manager is rude - As work is contracted out your manager can’t help - if you need help the managers find a way to put the blame on you. - feedback falls on deaf ears - morale is on the floor and the managers feign ignorance - Some managers won’t even acknowledge your existence is the hall - High turn over rate due to these issues

Viewing 22 - 24 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.