Does ICW Group pay their employees well?

According to anonymously submitted Glassdoor reviews, ICW Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ICW Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICW Group?

54% of ICW Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICW Group 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ICW Group?

Business Development Underwriter (14) , Underwriting Assistant (10) , Underwriter (6) , Underwriting Technician (6) , Vice President (6) , Claims Assistant (5) , Claims Examiner (5) , Claims Specialist (5) , Manager (5) , Administrative Assistant (4) , Analyst (4) , Project Manager (4) , Claims (3) , Claims Adjuster (3) , QA Engineer (3)

What are the pros of working at ICW Group according to real employee reviews?

"There are so many great people at ICW Group who care about each other and the organization." ((in 25 reviews)); "benefits are good" ((in 22 reviews)); "Great culture, hybrid scheduling is very flexible" ((in 13 reviews)); "Good work/life balance." ((in 11 reviews)); "Friendly coworkers who look out for you." ((in 9 reviews))

What are the cons of working at ICW Group according to real employee reviews?

"Poor management and leadership from managers" ((in 14 reviews)); "Lazy and cocky managers." ((in 10 reviews)); "Many in upper management have quantity over quality drilled into their action plans" ((in 7 reviews)); "They do not care about talent but like to play favoritism." ((in 6 reviews)); "Formal continuous training programs not as robust as large companies" ((in 4 reviews))

What are employees saying about ICW Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICW Group layoffs and their outlook for job security at ICW Group in 2026.

What are the top reviewed ICW Group locations?

San Diego , Sacramento , Lake Mary , Pleasanton , California City , Los Angeles , Santa Clarita , Woodland Hills , Chicago , Lisle , Fresno , Rancho Cordova , Philadelphia , Rancho Bernardo , East Hampton , Amherst , Oklahoma City , San Diego , Dallas , Torrance , Loomis , Del Mar , San Francisco , Aurora , Wayne , Pittsburgh

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ICW Group

ICW Group reviews

3.4

54% would recommend to a friend

(286 total reviews)

Kevin Prior

81% approve of CEO

56% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Feb 22, 2026

Overall good company

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good culture and work environment

Cons

Benefits need some work, could be better

3.0

Feb 17, 2026

Good Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Organized and established company, stable

Cons

Pay is okay, but not meeting up to today's COLA

5.0

Jan 23, 2026

The Right Insurance Company

Major claims unit manager

Recommend

CEO approval

Business Outlook

Pros

Working for ICW has been a very different experience when compared to working at my prior Fortune 500 insurance carrier. At ICW, the culture I have experienced has been more personal and tight knit. Employees are more visible, and individual contributions are easier to recognize. It feels like family. I have had greater access to leadership, experienced faster decision-making, and more flexibility in day-to-day work. My role has been broader, which has allowed me to gain exposure to multiple aspects of the business and apply my full skill set. The environment feels more mission-driven and relationship-oriented, with a stronger sense of accountability and ownership.

Cons

I have not really experienced any Cons at ICW. Even though ICW is a smaller insurance company, it has offered the same structure, stability, and scale as all the major national carriers. Processes are well-established, training programs are robust, and there are clear career ladders with opportunities to move laterally or upward. Compensation, benefits are in line or better than my prior employer.

Viewing 7 - 9 of 286 Reviews

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Jobs at ICW Group

Senior Safety Consultant (Illinois/Indiana)