Does ICW Group pay their employees well?

According to anonymously submitted Glassdoor reviews, ICW Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ICW Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICW Group?

54% of ICW Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICW Group 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ICW Group?

Business Development Underwriter (14) , Underwriting Assistant (10) , Underwriter (6) , Underwriting Technician (6) , Vice President (6) , Claims Assistant (5) , Claims Examiner (5) , Claims Specialist (5) , Manager (5) , Administrative Assistant (4) , Analyst (4) , Project Manager (4) , Claims (3) , Claims Adjuster (3) , QA Engineer (3)

What are the pros of working at ICW Group according to real employee reviews?

"There are so many great people at ICW Group who care about each other and the organization." ((in 25 reviews)); "benefits are good" ((in 22 reviews)); "Great culture, hybrid scheduling is very flexible" ((in 13 reviews)); "Good work/life balance." ((in 11 reviews)); "Friendly coworkers who look out for you." ((in 9 reviews))

What are the cons of working at ICW Group according to real employee reviews?

"Poor management and leadership from managers" ((in 14 reviews)); "Lazy and cocky managers." ((in 10 reviews)); "Many in upper management have quantity over quality drilled into their action plans" ((in 7 reviews)); "They do not care about talent but like to play favoritism." ((in 6 reviews)); "Formal continuous training programs not as robust as large companies" ((in 4 reviews))

What are employees saying about ICW Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICW Group layoffs and their outlook for job security at ICW Group in 2026.

What are the top reviewed ICW Group locations?

San Diego , Sacramento , Lake Mary , Pleasanton , California City , Los Angeles , Santa Clarita , Woodland Hills , Chicago , Lisle , Fresno , Rancho Cordova , Philadelphia , Rancho Bernardo , East Hampton , Amherst , Oklahoma City , San Diego , Dallas , Torrance , Loomis , Del Mar , San Francisco , Aurora , Wayne , Pittsburgh

ICW Group reviews

3.4

54% would recommend to a friend

(286 total reviews)

Kevin Prior

81% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

3.0

Apr 18, 2011

Management needs to admit when they are wrong.

Work comp claims

Recommend

CEO approval

Business Outlook

Pros

Most co workers are great to work with. There is definitely opportunities for advancement in your career. ICW always tries to promote from within. Decent place to begin your career in claims.

Cons

Management doesn't listen to employee concerns. Depending on your position in claims and your supervisor, there is a definite problem with micromanaging. The assistants always have a backlog of work, and the responsible party would be the supervisor. When management makes a mistake they are afraid to admit where they went wrong. They just pretend that it didn't happen and keep going in the wrong direction.

2.0

Feb 20, 2011

A company still trying to find it's stride.

Underwriter

Recommend

CEO approval

Business Outlook

Pros

- Decent industry education program - Friendly coworkers - Lower management is somewhat more supportive - A good company to start your insurance career, but you will probably move on

Cons

Management seems unfocused at times, and has tunnel vision at other times. The only constant fosus they seem to have is on the bottom line. They seem to look at employees as more of a liability than an asset. Management has no idea how the daily duties of the employees are executed, and constanly make decissions and changes that disrupt business and workflow. Upper management is out of touch with it's employee base; only showing up for their propaganda filled "Pep Rallies".

2.0

Jan 3, 2011

A sweat shop but in a nicer environment.

Work comp claims

Recommend

CEO approval

Business Outlook

Pros

Flexable schedule (depending upon your supervisor), pleasant surroundings, great co-workers. Room for advancement, unfortunately due to the high turnover.

Cons

Severely understaffed for the amount of work in every area. Constant unmanageable backlog. Micromanaged. Lower than average pay. A department manager and VP who are more interested in advancing their careers than making sure their department is adequately staffed.

Viewing 271 - 273 of 286 Reviews

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Jobs at ICW Group

Executive Underwriter (Alternative Risk)

ICW Group

ICW Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management needs to admit when they are wrong.

A company still trying to find it's stride.

A sweat shop but in a nicer environment.

Top companies for "Compensation and Benefits" near you

Jobs at ICW Group