Is IHOP a good company to work for as a Server/Waitress?

Server/Waitress professionals working at IHOP have rated their employer with 3.5 out of 5 stars in 132 Glassdoor reviews. This is a higher than average score with the overall rating of IHOP employees being 3.2 out of 5 stars. Search open Server/Waitress Jobs at IHOP now and start preparing for your job interview by browsing frequently asked Server/Waitress interview questions at IHOP .

Does IHOP pay Server/Waitress employees well?

Server/Waitress professionals rate their compensation and benefits at IHOP with 2.7 out of 5 stars based on 132 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Server/Waitress salaries at IHOP.

How happy are Server/Waitress professionals working at IHOP?

46% of Server/Waitress employees at IHOP would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Server/Waitress professionals have also rated IHOP with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at IHOP?

Server (1054) , Server/Waiter (518) , Hostess (235) , Server/Waitress (129) , Line Cook (123) , Waitress (123) , General Manager (116) , Food Server (103) , Assistant Manager (102) , Manager (102) , Host (101) , Cook (70) , Dishwasher (62) , Host/Hostess (45) , Crew Chief (36)

What are the pros of working at IHOP according to real employee reviews?

"Good money for a young server looking to gain basic experience and earn better money than minimum wage" ((in 270 reviews)); "My coworkers were great and we became family" ((in 138 reviews)); "free food was really cool! i loved seeing friends and meeting new people daily." ((in 87 reviews)); "Flexible schedule and often given free food." ((in 72 reviews)); "Staff is friendly and it’s a fast paced upbeat work environment" ((in 60 reviews))

What are the cons of working at IHOP according to real employee reviews?

"Poor management and if you were not a lead you didn't get the hours." ((in 411 reviews)); "Managers were rude and mean unless you were a favorite." ((in 175 reviews)); "Low pay when I with my years and experience should be getting more for everything I do." ((in 166 reviews)); "long hours and very slow at times" ((in 140 reviews)); "Late hrs and no Benefits this was a Franchisee" ((in 92 reviews))

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IHOP Server/Waitress reviews

3.5

46% would recommend to a friend

(132 total reviews)

Jay Johns

80% approve of CEO

44% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.6

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.3

Culture & values

2.7

Compensation and benefits

Waitress/Server employees have rated IHOP with 3.5 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Waitress/Server professionals have a good working experience there. IHOP is rated in line with the average (within 1 standard deviation) by Waitress/Server professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

132 reviews

4.0

May 16, 2026

Good pay on day shift, but holiday work is mandatory

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Good money on day shift.

Cons

Open all holidays. Work is mandatory on Christmas. Pancake day is the worst tips ever.

5.0

Jan 7, 2026

was good experience

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

made really good money. great tips

Cons

for me there is no cons

5.0

Dec 21, 2025

Working at Ihop

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

good tips flexible schedule am shift

Cons

there are no cons for me

Viewing 1 - 3 of 132 Reviews

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IHOP Server/Waitress reviews

Ratings by category

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Reviews by job title

Good pay on day shift, but holiday work is mandatory

was good experience

Working at Ihop

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