Is IHOP a good company to work for as a Server/Waitress?

Server/Waitress professionals working at IHOP have rated their employer with 3.5 out of 5 stars in 132 Glassdoor reviews. This is a higher than average score with the overall rating of IHOP employees being 3.3 out of 5 stars. Search open Server/Waitress Jobs at IHOP now and start preparing for your job interview by browsing frequently asked Server/Waitress interview questions at IHOP .

Does IHOP pay Server/Waitress employees well?

Server/Waitress professionals rate their compensation and benefits at IHOP with 2.7 out of 5 stars based on 132 anonymously submitted employee reviews. This is 7.7% better than the company average rating for salary and benefits. Find out more about Server/Waitress salaries at IHOP.

How happy are Server/Waitress professionals working at IHOP?

46% of Server/Waitress employees at IHOP would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Server/Waitress professionals have also rated IHOP with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at IHOP?

Server (1056) , Server/Waiter (518) , Hostess (235) , Server/Waitress (129) , Line Cook (123) , Waitress (123) , General Manager (116) , Food Server (103) , Assistant Manager (102) , Manager (102) , Host (101) , Cook (70) , Dishwasher (62) , Host/Hostess (45) , Crew Chief (36)

What are the pros of working at IHOP according to real employee reviews?

"Good money for a young server looking to gain basic experience and earn better money than minimum wage" ((in 271 reviews)); "My coworkers were great and we became family" ((in 139 reviews)); "free food was really cool! i loved seeing friends and meeting new people daily." ((in 93 reviews)); "Flexible schedule and often given free food." ((in 76 reviews)); "Staff is friendly and it’s a fast paced upbeat work environment" ((in 62 reviews))

What are the cons of working at IHOP according to real employee reviews?

"Poor management and if you were not a lead you didn't get the hours." ((in 420 reviews)); "Managers were rude and mean unless you were a favorite." ((in 176 reviews)); "Low pay when I with my years and experience should be getting more for everything I do." ((in 165 reviews)); "long hours and very slow at times" ((in 138 reviews)); "Late hrs and no Benefits this was a Franchisee" ((in 95 reviews))

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IHOP

IHOP Server/Waitress reviews

3.5

46% would recommend to a friend

(132 total reviews)

Jay Johns

80% approve of CEO

44% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.6

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.3

Culture & values

2.7

Compensation and benefits

Waitress/Server employees have rated IHOP with 3.5 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Waitress/Server professionals have a good working experience there. IHOP is rated in line with the average (within 1 standard deviation) by Waitress/Server professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

3.0

Feb 24, 2025

Pay

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Great work crew, and management.

Cons

Poor pay scale, management has changed

1.0

Jan 13, 2025

Terrible

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

You get free food on shift under $15

Cons

Everything, management is terrible and commits salary fraud

3.0

Dec 18, 2024

Ihop

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

It is veery well customer service

Cons

It can be very challenging

Viewing 10 - 12 of 132 Reviews

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Jobs at IHOP

2ND SHIFT SERVER

Oakley, KS

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IHOP Server/Waitress reviews

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Terrible

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