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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

65% would recommend to a friend

(866 total reviews)
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Jason Dies

76% approve of CEO

63% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

866 reviews
5.0
Mar 21, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

colleague very helpful and nice environment with no stress

Cons

training a bit mess up ,

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We're delighted that you enjoy working with your fantastic colleagues, who champion #TeamWork by supporting each other and continue to #MakeItHappen, as in line with our IMPACT values. We are also pleased that recognise our commitment to making IRIS a great place to work, that provides all employees with an environment where they are respected, cared for, and supported during their career. We are proud to run an extensive induction training for our Customer Support team that usually lasts 2-4 weeks, depending on the products. This is delivered by our Customer Service experts who are able to bring the training to life with their own experiences. The training is a blend of customer service, legislation, product, and process training with practical activities. There are also opportunities to shadow experienced colleagues, so that your learning journey continues in the role with regular up-skill training. In addition, to support our employees and build their knowledge, we have recently launched our IRIS help hub, which provides individual help centres for our range of products. This includes 18 help centres which provide information and knowledge articles on the products for both colleagues and customers. Our content design team are continually working with the business to grow the number of help centres available. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.
3.0
Mar 6, 2022

ok

Recommend
CEO approval
Business Outlook

Pros

Generally a good company to work for

Cons

can be quite tough one

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IRIS Software Group Response
3y
Thank you so much for taking the time to leave a review. We are delighted that you enjoy working at IRIS. One of IRIS’ core goals is to delight its employees, and we are committed to making all our employees feel welcome and supported. For our Sales employees, we are proud to provide individualised coaching with a personal development expert, as well as other great training and continuous development and career opportunities. We also reward our fantastic sales for hitting their target with our fantastic commission scheme. This initiative has included rolling out the same scheme across Sales, moving to monthly commission payments, simplifying tiers and types of order and the chance to earn 200% of commission once you hit your target. We are also delighted to have rewarded one of our commercial team members with an electric scooter as part of the range of incentives and competitions we run throughout the year. This year, we are also excited to see our Elite Club winners be rewarded with a luxury trip to Las Vegas! We also encourage employee feedback through Peakon, our monthly engagement survey. This tool enables employees to share their ideas with managers and senior leaders in real time, allowing them to respond to comments immediately and act on ideas and. So that our employees are enabled to immediately make an #IMPACT. We are delighted that since its launch, employees shared more than 50,000 comments and managers posted over 42,000 updates, responses, and follow-up questions. We’re always looking for ways we can be the best we can be, and we would encourage you to contact EmployeeFeedback@iris.co.uk with any further comments. Kind regards, the HR team
5.0
Mar 3, 2022

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Room for career progression and development

Cons

There are no cons at present

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We're delighted that you recognise our fantastic training and development initiatives, as well as the range of career progression opportunities we offer. Our Learning and Development team have recently published our Spring/Summer curriculum, filled with free training courses covering topics such as Sales for Non-Salespeople, Fundamentals of Project Management, Excel training, and many more! We are also proud to currently have 52 apprenticed enrolled in a range of apprenticeships and have delivered 155 training sessions from 2021-2022. We are delighted to be continuing our annual High Potential Programme, which provides our employees with the opportunity to grow their careers with us, through extensive networking sessions, webinars, and other development activities. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.
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Glassdoor has 898 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.