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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

65% would recommend to a friend

(867 total reviews)
avatar

Jason Dies

76% approve of CEO

63% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

867 reviews
1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- Lovely people - Great social culture - Some really good incentives - from bottles of wine to free holidays - Work doesn't follow you home, once the day is done at 5pm you are done

Cons

- No HR presence e.g. when probation reviews, promotions etc are made HR are never involved - Managers seem to have no training, they are just promoted from sales people and thrown into the role - Call centre like vibe - managers pace the floors shouting about how much money they need in an hour, the role is not advertised as being like a call centre which is so misleading for graduates - Isn't really a graduate role - Training is minimal, you're thrown into the role and kind of left to it - Big decisions are made without consulting the employees - Massively high turnover, huge numbers of sales force leaving - Office gossip and politics - 'Dubious' deals are really common and no one ever gets into trouble for them - No data protection, customer's credit card details are constantly written down and left around the office for anyone to see - Hardly any of the people who have joined IRIS within the past six months are still there or see themselves there in another six months, seems to be only the longer term staff who enjoy working there - Really difficult for any kind of progression, very few staff will ever progress and no one ever is offered the opportunity to move to a different business function - No real company culture or values, lots of dodgy dealings which means you compromise your own values to work here

1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

You get thrown in at the deep end and learn a lot

Cons

Currently the company is directionless - there are massive cost savings being asked for accross the company whilst also asking for returnt to office at great expense. Constantly conflicting priorities and senior leadership decisions that never get made. There is a HUGE turnover of C-suite staff at the moment and already extreemly lean teams are being asked to cut costs which is going to have a huge negative impact on customers and there is no consideration of what is actually possible for teams to deliver with the resources given, staff are regularly put in positions where there is no possible way for them to be successfull in their roles and the company continues to pile on the pressure untill people leave - the stupidity of this is that those people then have to be replaced at a higher price than what was being paid anyway

5.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast paced Great opportunities to learn and grow Supportive teams and great benefits!

Cons

Processes can often be a bit long winded and disjointed however lots of work is happening to align and improve the customer journey!

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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
Viewing 175 - 177 of 867 Reviews

Glassdoor has 899 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.