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      IRS

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      IRS reviews

      3.3

      53% would recommend to a friend

      (3,637 total reviews)

      32% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jun 20, 2015

      Congressional budget constraints create problems

      Tax examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Access to great healthcare plans. Retirement matching. Paid holidays. Night-time differential pay. Nurse on campus.

      Cons

      Lots of bureaucratic red tape. Been on a pay freeze since 2010. This means little/no pay increases, no money to hire necessary employees to complete work, no overtime available.

      1.0
      Jun 20, 2015

      Seasonal Customer Service Rep (CSR) GS-5

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good as long as you are classified as a "permanent" employee. Some seasonal positions are considered permanent so IRS continues to pay the employer's portion of your health insurance coverage when you are "furloughed" after tax season ends.

      Cons

      This is a telephone contact job which is excruciatingly micro-managed. Employees are constantly critiqued, not only by immediate supervisors, but also by quality reviewers. Every phone call is recorded and the recording continues even when a customer is placed on hold while their account information is researched. The phone system is very poor causing calls to be frequently disconnected. Customers are on hold in the queue for 45 minutes or longer before they reach the CSR so they are angry and frustrated when you answer---and the calls just keep coming in with little or no down time!

      4.0
      Jun 18, 2015

      Attorney

      Formerly, attorney/advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professional personnel. Collegial atmosphere. Good training with open management. Career path clearly understood, and promotions, for the most part, based on merit, not favor.

      Cons

      Non competitive pay scale. Budget cuts have destroyed morale. Lack of new equipment and facilities are old, tired and run down.

      Viewing 3190 - 3192 of 3,637 Reviews
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      ReviewsIRS reviews

      Glassdoor has 3,904 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.