Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,903 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 554 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 226 reviews)); "Great work life balance as far as hours (M" ((in 181 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 155 reviews)); "They can't get any good managers!" ((in 108 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Nepotism is also a problem" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,636 total reviews)

32% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 26, 2015

taxpayer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working for the government has good benefits like health insurance and the TSP match. At the IRS I get to help explain things to people. It's almost impossible to get fired.

Cons

Congress had gutted the budget. Our workload has increased while hiring has decreased and no retirees are getting replaced. Management doesn't care and does nothing to show appreciation or understanding of our situation. Advancement doesn't exist.

4.0

Apr 23, 2015

CUSTOMER CONTACT REPRESENTATIVE

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome annual raises, protected by union, flexible schedules

Cons

Lay offs, budget cuts, cafeteria

4.0

Apr 22, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

As a seasonal employee you will usually have the summer off. This can work out well if you have children. Excellent benefit package including paid federal holidays. Excellent training.

Cons

The potential to transition from a seasonal employee is almost non-existent. You are constantly monitored and evaluated. The laws and rules can change constantly. You must precisely follow the script and procedures.

Viewing 3223 - 3225 of 3,636 Reviews

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Jobs at IRS

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Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

Management and Program Assistant (Office Automation)

Individual Taxpayer Advisory Specialist

Individual Taxpayer Advisory Specialist

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IRS

IRS reviews

Ratings by category

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taxpayer service

CUSTOMER CONTACT REPRESENTATIVE

Customer Service Representative

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