Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,902 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 567 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 231 reviews)); "Great work life balance as far as hours (M" ((in 178 reviews)); "The money and the people are great" ((in 98 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 88 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 214 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 154 reviews)); "They can't get any good managers!" ((in 109 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Favoritism is definitely apparent." ((in 20 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,635 total reviews)

32% positive business outlook

Ratings by demographic groups

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IRS has an employee rating of 3.3 out of 5 stars, based on 3,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Apr 13, 2015

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Many good, honest. Conscientious people, in spite of negative news stories.

Cons

Politicians create a nightmare for addressing bigger picture issues. Confusing laws and priorities with insufficient funding. Too many layers of management at higher levels making it hard to get good timely decisions. Especially when you add the union involvent in all decision making

4.0

Apr 9, 2015

IT Professional

It professional

Recommend

CEO approval

Business Outlook

Pros

Very Good Benefits for Retirement

Cons

Very Monotonous work, Upper Management only worries about personal incentives, not government.

3.0

Apr 3, 2015

Temporary Clerk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No dress code and job security

Cons

Traning sessions should be improved

Viewing 3232 - 3234 of 3,635 Reviews

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