Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,902 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 567 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 231 reviews)); "Great work life balance as far as hours (M" ((in 178 reviews)); "The money and the people are great" ((in 98 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 88 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 214 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 154 reviews)); "They can't get any good managers!" ((in 109 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Favoritism is definitely apparent." ((in 20 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,635 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,635 reviews)

Ratings by demographic groups

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Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Mar 28, 2015

It's the best place...to END UP.

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible schedule, great training, "face time" with top execs from Fortune 500 companies, tons of opportunity (if you are VERY patient), smart and hard working co-workers, work is meaningful and impactful, AWESOME PAY!

Cons

Very slow to adapt to what occurring in industry, does not embrace technology, merits are based on seniority (# of years of service), public hates you, very specific area and do not get a broad experience of accounting (if a new grad that's never worked anywhere else), slow advancement and/or the opportunities that would prep you to advance, some jaded co-workers, you are at the beck and call of the taxpayer and politicians, after a while the pay isn't comparable to working in industry for the same amount of time.

2.0

Mar 28, 2015

My experience as a data transcriber

Data transcriber

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, and the job is easy to get, since there's no interview. Also, the dress code is very casual.

Cons

It's only a temporary position at this location. Also, the training manuals do not give enough information. There are scenarios that the manuals don't cover, which unnecessarily complicates the job. The training lasts only a couple of weeks, and there are 3 job-related tests during training, that must be passed in order to keep the position.

4.0

Mar 25, 2015

Seasonal Clerk at Fresno, CA location.

Wage & investment clerk

Recommend

CEO approval

Business Outlook

Pros

The environment is relaxed in terms of dress and overall. The benefits are good. The managers were helpful and kind as long as you worked diligently.

Cons

Having to go through a seasonal position and the uncertainty of when the seasons would start and end was difficult. There was no guarantee or little help/information on acquiring a long-term, permanent position.

Viewing 3235 - 3237 of 3,635 Reviews

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Jobs at IRS

Contact Representative

Body Worn Camera Coordinator (BWCC)

Appeals Officer (Exam)

IRS

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Reviews by job title

It's the best place...to END UP.

My experience as a data transcriber

Seasonal Clerk at Fresno, CA location.

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