Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,901 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 574 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 225 reviews)); "Great work life balance as far as hours (M" ((in 176 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 91 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 149 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,634 total reviews)

32% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 12, 2015

For the Lazy

Economist

Recommend

CEO approval

Business Outlook

Pros

Don't really need to show up. Don't have to do so much work. Pay is good for the hours worked. Talk to interesting people in the private sector. Automatic promotions based on seniority. Great work/life balance.

Cons

The other employees are pretty lazy, angry, mean. Most don't show up and don't do the work. Some are over-zealous and yell at other people all day. There's a total lack of incentive structure and lack of accountability. I could never tell who was in charge or what we were supposed to be doing. Meetings at times can be almost everyday and take up the entire day. Other times, people don't show up for a month.

2.0

Feb 11, 2015

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits and security definitely plus the commute is fantastic. obviously I should have decent pay because I have been there over 17 years now. The credit union there has been a life saver and helped me out tremendously also!

Cons

Definitely that the job I feel is not structured or organized well. The way things are done makes it hard for employees to get to know their job in my department Accounts Management especially because there are too many different things we are expected to do with no adequate training. Also hard for employees to have a lot of morale because of Congress cutting budget for so many years now and with so many pay freezes recently.

4.0

Feb 10, 2015

Good benefits & work/life balance, but budget is an issue

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Excellent government benefits, including paid leave plus separate sick leave. 5% matching on TSP, which IMO is better than most 401(k) plans. Flexible work schedules, including working from home. When the Service is hiring, there are lots of different jobs within the agency if you're looking for a change in duties.

Cons

Congress has slashed the budget, which has caused pay & hiring freezes, lowering morale. Promotion opprtunities are currently scarce. Quality of management varies by area & working unit.

Viewing 3250 - 3252 of 3,634 Reviews

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Jobs at IRS

Contact Representative

Body Worn Camera Coordinator (BWCC)

Appeals Officer (Exam)

IRS

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Ratings by category

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Reviews by job title

For the Lazy

Review

Good benefits & work/life balance, but budget is an issue

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