ISG (MA) reviews

3.4

59% would recommend to a friend

(112 total reviews)

Robert M. Reardon

38% approve of CEO

51% positive business outlook

ISG (MA) has an employee rating of 3.4 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISG (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews
1.0
Jun 13, 2022

STAY AWAY from this company!

Recommend
CEO approval
Business Outlook

Pros

Good flow of work if you like to travel, weekly pay, and you can pretty much set your own schedule if you're part-time.

Cons

Where do I begin? Zero appreciation for the investigators who are the bread and butter for any investigative company. They play favoritism, certain managers will micromanage you, and the system they use for payroll is horrible. This company hires people with little to no experience, to include managers that have absolutely NO field experience at all, and they're responsible for managing seasoned investigators. Upper management is a complete joke. Watch out for "shadow Karen" too. She loves to use the boiler plate speech of "the shadows didn't move in your video for 4 hours" when she's trying to terminate you. She doesn't like people to stand up for themselves and is extremely unprofessional. Another "in charge" person with no field experience. Certain managers will completely change your report to state the opposite of what you observed during surveillance. Other managers will never answer their phone when you call with an update on your file. When asked about raises, was always told that they're not giving them out at the moment, but yet, have no problem with giving free hours to clients on the daily. Company has a very high turnover rate, and understandably so. Lowest paying company out there with the highest expectations. Remember, you get what you pay for. If you like drama, low wages, no appreciation, micromanaging, and having incompetent leadership/management, then this is the company for you! They definitely will not disappoint.

2.0
Jun 8, 2022

Garbage Company & Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ONLY reason anyone ever stays with this company is for their co-workers. The PEOPLE are the best and only thing that kept me here so long. That and the availability of remote work and flexibility (which goes out the window with the work load expected).

Cons

Upper leadership/management is completely consumed with their own priorities and needs and do not feel the need to listen to any outside input, even that of their most experienced employees and managers. It is their way or the highway, to the detriment of their business, usually. They absolutely do not care one bit about any of their lowly employees if they are not in a "leadership" role or a sales role and the pay they offer is laughable at best, especially given the work they expect. No HR team to appropriately vet complaints and issues. You are expected to do everything for yourself including your time sheet and benefits.

Viewing 40 - 42 of 112 Reviews

Glassdoor has 115 ISG (MA) reviews submitted anonymously by ISG (MA) employees. Read employee reviews and ratings on Glassdoor to decide if ISG (MA) is right for you.