Does ISG (MA) pay their employees well?

According to anonymously submitted Glassdoor reviews, ISG (MA) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ISG (MA). This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ISG (MA)?

59% of ISG (MA) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ISG (MA) 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ISG (MA)?

Investigator (20) , Private Investigator (5) , Case Manager (3) , Field Investigator (3) , Fraud Investigator (3) , SIU (3) , SIU Investigator (3) , Accounting Specialist (2) , Social Media Investigator (2)

What are the pros of working at ISG (MA) according to real employee reviews?

"fair pay, flexibility with scheduling, awesome case managers" ((in 6 reviews)); "Family oriented, the entire company is run by the Reardon family and they're all very polite and good people to work for." ((in 4 reviews))

What are the cons of working at ISG (MA) according to real employee reviews?

"I went through 3 Managers in 3 years, the first, Jesse, was awesome, the next 2, not so much." ((in 6 reviews)); "they only give raises after a year of employment, regardless of workload." ((in 4 reviews)); "The training was inadequate." ((in 4 reviews)); "Upper management is a complete joke." ((in 4 reviews)); "Lousy benefits." ((in 4 reviews))

What are the top reviewed ISG (MA) locations?

Danvers , New York , Boston , Los Angeles , Chicago , Indianapolis , Pittsburgh , Birmingham , Fort Rucker , Warrenton , Kansas City , Elmira , Greensboro , Houston , Jackson , Ohio City , San Diego , Oakland , Colorado Springs , Denver , Waterbury , Overland Park , Bangor , Reading , Jacksonville , Tallahassee , Tampa , Bedford , Worcester , Atlanta

ISG (MA) reviews

3.4

59% would recommend to a friend

(112 total reviews)

Robert M. Reardon

38% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (112 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ISG (MA) has an employee rating of 3.4 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISG (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews

1.0

Jun 10, 2019

Run away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can work from home

Cons

Not enough work, CEO just took away our vacation and we do not have any other benefits. No holiday pay, no STD, no LTD, no raises. Medical benefits are outrageous in cost. You read that right! NO vacation and you are expected to work on Holidays to meet your case requirement! They said they will pay you 10 days MINUS time at end of Year! You sit and hit a button all day hoping to catch a case and then have nothing to look forward too because ISG does not care about its employees. No ladders, no perks. Their was no reason to take away PTO time other than your greed. Now families cannot plan vacations, or even go on vacation because most people live paycheck to paycheck and now cannot count on a vacation paycheck. So if you want to sit at a desk at home for 7 days a week and hope you get work, with no PERKS or Benefits, come aboard.

4.0

Jun 4, 2019

Overall a good position

Processor

Recommend

CEO approval

Business Outlook

Pros

I'm not sure what issues otherss are having being a FirstLook Processor but my experience is great overall. I've had no issue with the training at all and have no idea how anyone in this department is micromanaged. You pretty much work your cases and hear from the manager if you have a question or need to fix something. When it's busy I can work when I want to and as much as I want to.

Cons

Do I have complaints? Sure, no job is perfect. The benefits could be better and the winter months were somewhat of a dogfight for cases, but this is a seasonal industry so it is what it is. Compared to the same position at other companies I make more than the standard $14-$16/hour and get to work from home, which I can't do at any of the other places that have this type of job. When the work is steady I'm averaging around $20/hour.

1.0

May 28, 2019

promised big things ended up being very disappointing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you can work from home

Cons

Bought out a perfectly good company with enough work for their employees and then laid them off after 1st quarter because they couldn't get work for them.

Viewing 67 - 69 of 112 Reviews

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Jobs at ISG (MA)

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Danvers, MA

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ISG (MA)

ISG (MA) reviews

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Run away

Overall a good position

promised big things ended up being very disappointing

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