Is IST Management a good company to work for?

IST Management has an overall rating of 4.2 out of 5, based on over 808 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at IST Management to a friend and 81% have a positive outlook for the business. The best reviews about IST Management have been left by employees working as Operations Manager , Assistant Manager and Site Manager .

Does IST Management pay their employees well?

According to anonymously submitted Glassdoor reviews, IST Management employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IST Management. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at IST Management?

80% of IST Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IST Management 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at IST Management?

Site Manager (90) , Service Specialist (60) , Site Supervisor (37) , Operations Manager (35) , Receptionist (21) , Manager (18) , Assistant Manager (11) , On-call STAR (11) , Front Desk Receptionist (10) , Account Executive (9) , Supervisor (9) , On-Site Operations Manager (8) , Regional Operations Manager (8) , Customer Service Specialist (7) , Administrative Assistant (6)

What are the pros of working at IST Management according to real employee reviews?

"Great people that work in the company" ((in 33 reviews)); "I have great employees working for me and our client is very easy to get along with." ((in 21 reviews)); "great training to prepare you to be in the field" ((in 20 reviews)); "You can tell the CEO genuinely cares about individuals and groups" ((in 18 reviews)); "1. Nice Team." ((in 15 reviews))

What are the cons of working at IST Management according to real employee reviews?

"Pay is low and youre essentially at the bottom and the clients take advantage." ((in 75 reviews)); "Benefits are horrible" ((in 70 reviews)); "Poor management and communication." ((in 26 reviews)); "Ist has a lot of growth referring to the company itsself, the employees are not rewarded correctly and we make this company flourish, it is only the upper management and corporate people who get rewarded with raises, gifts, rewards, the service speacialist and on call stars are treated like servants and peasants, I do not think the ceo knows about a lot that goes on with his company, because he is a great ceo to his company but can only keep up with so much." ((in 20 reviews)); "Site manager is terrible to work for and disrespectful to employees." ((in 17 reviews))

What are employees saying about IST Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IST Management layoffs and their outlook for job security at IST Management in 2026.

What are the top reviewed IST Management locations?

Atlanta , New York , Boston , Chicago , Washington , Houston , Pittsburgh , Saint Louis , Minneapolis , Denver , Irvine , Los Angeles , Norwalk , Hartford , Philadelphia , Miami , Charlotte , Jacksonville , Raleigh , Dallas , Indianapolis , Cincinnati , Cleveland , Carlsbad , McLean , Falls Church , Winston-Salem , Franklin , New Orleans , King of Prussia

IST Management reviews

4.2

80% would recommend to a friend

(791 total reviews)

Hal Blackman

91% approve of CEO

81% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

3.7

Compensation and benefits

IST Management has an employee rating of 4.2 out of 5 stars, based on 791 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

791 reviews

3.0

Feb 5, 2020

Facilities

Community service representative

Recommend

CEO approval

Business Outlook

Pros

The Customer I was working for was great.

Cons

No Match for 401k. Pay raise was a joke.

IST Management Response

6y

Hello. My name is Jay Lafont and I am the National Director of Human Resources for IST Management Services. I'd love to hear more about your experiences with our company and ways in which you think we can improve. My phone number is 404-582-8832 and my email is jlafont@istmanagment.com. I hope we can talk!

1.0

Jan 29, 2020

Would Never Work Here Again

Service specialist

Recommend

CEO approval

Business Outlook

Pros

Other Employee's were great to work with

Cons

Poor Management Low Pay/4 cent raises Company doesn’t care about you or if you have things going on at home Very one sided when dealing with conflict No room to grow Not recommended to those who have disabilities, they WILL NOT accommodate you

IST Management Response

6y

Hello. My name is Jay Lafont and I am the National Director of Human Resources for IST Management Services. I'd love to hear more about your experiences with our company and ways in which you think we can improve. My phone number is 404-582-8832 and my email is jlafont@istmanagment.com. I hope we can talk!

2.0

Jan 24, 2020

Wouldn’t recommend

Service specialist

Recommend

CEO approval

Business Outlook

Pros

I met a lot of people on my daily routes that helped me find new employment, and provided great references. It’s ok for a temporary position to get back on track, nothing to hang your hat on. -hours are good and an hour lunch

Cons

-management is awful and ignorant. Manager didn’t know anything, was always asking subordinates for help and answers. -since IST is a contractor company, management is so pressed to keep the contracts they let the contractor company employees to treat IST employees any kind of way. Bending over backwards for crazy requests, and working the service specialists like dogs. -as a female, you’re expected to carry and deliver heavy boxes which is ridiculous. Even after admitting that you’re not comfortable lifting and delivering heavy packages, due to risk of dropping Or damaging it is grounds for being fired (over text) very unprofessional -they play favorites, not everyone with seniority is FAIRLY considered for promotion. - annual raise was .17 cents, disrespectful -mice and vermin -no respect for service specialists -IST caters to the entitled contractors every ridiculous whims and requests

IST Management Response

6y

Hello. My name is Jay Lafont and I am the National Director of Human Resources for IST Management Services. I'd love to hear more about your experiences with our company and ways in which you think we can improve. My phone number is 404-582-8832 and my email is jlafont@istmanagment.com. I hope we can talk!

Viewing 451 - 453 of 791 Reviews

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IST Management

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