Is IST Management a good company to work for?

IST Management has an overall rating of 4.2 out of 5, based on over 809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at IST Management to a friend and 78% have a positive outlook for the business. The best reviews about IST Management have been left by employees working as Operations Manager , Assistant Manager and Site Manager .

Does IST Management pay their employees well?

According to anonymously submitted Glassdoor reviews, IST Management employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at IST Management. This rating has been stable over the past 12 months.

How satisfied are employees working at IST Management?

78% of IST Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IST Management 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at IST Management?

Site Manager (90) , Service Specialist (60) , Site Supervisor (37) , Operations Manager (35) , Receptionist (21) , Manager (18) , Assistant Manager (11) , On-call STAR (11) , Front Desk Receptionist (10) , Account Executive (9) , Supervisor (9) , On-Site Operations Manager (8) , Regional Operations Manager (8) , Customer Service Specialist (7) , Administrative Assistant (6)

What are the pros of working at IST Management according to real employee reviews?

"Great people that work in the company" ((in 34 reviews)); "If you get a good site and manager it’ll go smoothly" ((in 19 reviews)); "You can tell the CEO genuinely cares about individuals and groups" ((in 18 reviews)); "I have great employees working for me and our client is very easy to get along with." ((in 18 reviews)); "great training to prepare you to be in the field" ((in 17 reviews))

What are the cons of working at IST Management according to real employee reviews?

"Pay is low and youre essentially at the bottom and the clients take advantage." ((in 72 reviews)); "Poor management and communication." ((in 28 reviews)); "Ist has a lot of growth referring to the company itsself, the employees are not rewarded correctly and we make this company flourish, it is only the upper management and corporate people who get rewarded with raises, gifts, rewards, the service speacialist and on call stars are treated like servants and peasants, I do not think the ceo knows about a lot that goes on with his company, because he is a great ceo to his company but can only keep up with so much." ((in 19 reviews)); "Only 6 observed Holidays in a calendar year" ((in 7 reviews)); "2. Horrible salary" ((in 5 reviews))

What are employees saying about IST Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IST Management layoffs and their outlook for job security at IST Management in 2026.

What are the top reviewed IST Management locations?

Atlanta , New York , Boston , Chicago , Washington , Houston , Pittsburgh , Saint Louis , Minneapolis , Denver , Irvine , Los Angeles , Norwalk , Hartford , Philadelphia , Miami , Charlotte , Jacksonville , Raleigh , Dallas , Indianapolis , Cincinnati , Cleveland , Carlsbad , McLean , Falls Church , Winston-Salem , Franklin , New Orleans , King of Prussia

IST Management reviews

4.2

78% would recommend to a friend

(204 total reviews)

Hal Blackman

91% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Mar 2, 2023

Highly recommend if you’re a quality worker

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

If you love to work and hate to be lazy, this is a great job. The team I work with is amazing, there’s upward mobility, and you have freedom to do your job in a way that works best for you.

Cons

The pay for where I live is a little on the low side, but they’re working on it. However, I’ll take a job I love with a little lower pay than a job I hate, but make more.

4.0

Mar 2, 2023

IST is a good job with good opportunities

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great employee recognition programs/practices (Manager of the quarter, employee of the quarter, Blackman Bucks Auctions, CEO emails the entire company if you receive a positive email from a client) Very structured work environment: all of your expected daily/weekly/monthly tasks have well-written procedures to use as an on-demand reference when needed. Understanding and personable upper management, the CEO and his team makes themselves readily available to employees and clients to help with any issues. Great opportunities to promote within the company: on the front page of suite, they show all the employees who recently got promoted within the company, it's nice and empowering to see things like that. It makes you feel like working hard will get you promoted. Raises at IST are performance based; you get what you put in. If you update/create a current procedure you earn a 10$ bonus.

Cons

While IST is a good company to work for, your happiness at work is partly dependent on who your client is. Some clients are great and understanding, some are over demanding and obtuse. IST is a bit behind when it comes to holidays; at the time of writing this review there are 11 federal holidays and IST only has 7 holidays. If your client recognizes all 11, then you have to use PTO days, go to another site that is open, or take unpaid time. The benefits at IST are a bit lackluster; even if you pay decently for medical benefits, you're still left paying a lot out of pocket to meet deductibles. You absolutely need to be able to multi-task while working for IST. While working for IST you have 2 workloads; whatever your client expects out of you, and a lot of backend work that IST needs to generate reports.

3.0

Feb 8, 2023

Aggressively Average

Service specialist

Recommend

CEO approval

Business Outlook

Pros

- Okay benefits for individual - Steady schedule - Good work is appreciated - A solid starting job for people in school or just graduating

Cons

- Insulting yearly raises - Family benefits are completely unreasonable - Given unrealistic workload (depending on the site) - Expected to regularly go above and beyond without pay raise

Viewing 58 - 60 of 204 Reviews

Jobs at IST Management

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IST Management

IST Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Highly recommend if you’re a quality worker

IST is a good job with good opportunities

Aggressively Average

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