Is IST Management a good company to work for?

IST Management has an overall rating of 4.2 out of 5, based on over 807 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 80% of employees would recommend working at IST Management to a friend and 80% have a positive outlook for the business. The best reviews about IST Management have been left by employees working as Operations Manager , Assistant Manager and Site Manager .

Does IST Management pay their employees well?

According to anonymously submitted Glassdoor reviews, IST Management employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IST Management. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at IST Management?

80% of IST Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IST Management 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at IST Management?

Site Manager (90) , Service Specialist (60) , Site Supervisor (36) , Operations Manager (35) , Receptionist (21) , Manager (18) , Assistant Manager (11) , On-call STAR (11) , Front Desk Receptionist (10) , Account Executive (9) , Supervisor (9) , On-Site Operations Manager (8) , Regional Operations Manager (8) , Customer Service Specialist (7) , Administrative Assistant (6)

What are the pros of working at IST Management according to real employee reviews?

"Great people if you’re lucky with a good site" ((in 33 reviews)); "great training to prepare you to be in the field" ((in 21 reviews)); "I have great employees working for me and our client is very easy to get along with." ((in 20 reviews)); "If you get a good site and manager it’ll go smoothly" ((in 18 reviews)); "You can tell the CEO genuinely cares about individuals and groups" ((in 17 reviews))

What are the cons of working at IST Management according to real employee reviews?

"Pay is low and youre essentially at the bottom and the clients take advantage." ((in 73 reviews)); "Poor management and communication." ((in 30 reviews)); "Ist has a lot of growth referring to the company itsself, the employees are not rewarded correctly and we make this company flourish, it is only the upper management and corporate people who get rewarded with raises, gifts, rewards, the service speacialist and on call stars are treated like servants and peasants, I do not think the ceo knows about a lot that goes on with his company, because he is a great ceo to his company but can only keep up with so much." ((in 20 reviews)); "Only 6 observed Holidays in a calendar year" ((in 8 reviews)); "Meanwhile IST has low wages with high expectations." ((in 8 reviews))

What are employees saying about IST Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IST Management layoffs and their outlook for job security at IST Management in 2026.

What are the top reviewed IST Management locations?

Atlanta , New York , Boston , Chicago , Washington , Houston , Pittsburgh , Saint Louis , Minneapolis , Denver , Irvine , Los Angeles , Norwalk , Hartford , Philadelphia , Miami , Charlotte , Jacksonville , Dallas , Indianapolis , Cincinnati , Cleveland , Carlsbad , McLean , Falls Church , Raleigh , Winston-Salem , Franklin , New Orleans , King of Prussia

IST Management reviews

4.2

80% would recommend to a friend

(790 total reviews)

Hal Blackman

90% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (790 reviews)

Ratings by demographic groups

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IST Management has an employee rating of 4.2 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

790 reviews

4.0

Jul 13, 2016

Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

IST has high values, integrity, and allows people to make suggestions. They allow for growth.

Cons

For most people, the starting pay is a little low however, since many of the starters are very young, it's good to start low and earn the right to more pay with perseverance and experience.

5.0

Mar 17, 2016

The Comapny with Passion

On-site operations manager

Recommend

CEO approval

Business Outlook

Pros

IST Management Services is known for being "The Company with Passion," and for good reason. IST's passion for service, systems, and people is apparent to customer's and employee's. The IST difference is obvious to anyone with experience in the FM industry. The company is constantly evolving and innovating it's systems and technologies to be the best. CEO Hal Blackman has cultivated "work hard, play hard" culture that keeps employee's motivated and engaged. To put it simply, this company gets me. IST is a great company for anyone looking to learn and grow. Upper management focuses on employee development and employee's have access to all training materials 24 hours a day. The company also pride's itself in promoting from within. In the 7 years I've been with IST, I have had multiple opportunities to move up in the organization. If your service oriented, dedicated, and looking for a great career path, IST would be a great fit for you.

Cons

Depending on your level dedication, the job can sometimes require more then the standard 8 hours a day, especially at higher levels. While some could see this a negative, it's a great opportunity to set yourself apart and let our customer's know that we will always go the extra mile for them.

4.0

Feb 2, 2016

Hard Work IS Rewarded

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great company culture, hard work IS rewarded, real dedication to continuous training, consistent recognition of above and beyond customer service, emphasis on growth, "work hard play hard" isn't just a motto here, strong desire from upper management to promote from within, a great place to begin your career and, if you're good, upper management is extremely loyal and will do whatever it takes to keep you around.

Cons

No match on 401k, corporate put healthcare expenses on the back of the employees, too little communication from operations managers, too much communication from the corner office.

IST Management Response

10y

Thank you for taking the time to share your comments with us. While we are excited to see that you believe there are several areas where we are doing things right, I'd like to invite you to reach out to me to discuss further areas that you think we could improve upon. Lori Mitchum VP Administration lmitchum@istmanagement.com

Viewing 115 - 117 of 790 Reviews

Jobs at IST Management

Records Clerk - Part Time

Receptionist - Office Services

Office Services Associate

PT Receptionist/Hospitality

IST Management

IST Management reviews

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Hard Work IS Rewarded

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