IST Management reviews

4.2

80% would recommend to a friend

(789 total reviews)
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Hal Blackman

90% approve of CEO

80% positive business outlook

IST Management has an employee rating of 4.2 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

789 reviews
5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

So far, each and every supervisor I have come in contact with, seems to have one very important approach to their positions. The approach is one of "the only way I can succeed is for you to proceed". I know at first this may be hard to believe. It's always been hard to believe myself. This very well could be my first experience where this "approach" or "credo" of upper management actually comes to fruition. Help, advice and consultation from a variety of sources is always a phone call, text or email away. Just riding this "wave" and hoping it will last. I think it will.

Cons

Even though I have been in the customer service industry for 20+ years (most of which has centered around the support of people in the legal industry), I have only been with IST officially since 10/13/2026. That being said, so far, I honestly can't think of anything MAJOR in the form of negatives or "cons".

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IST Management Response
4mo
Thank you very much for your comments and feedback. They are very much appreciated!
4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectations and practical experience in fast paced environment.

Cons

Fast-paced but episodic. May not suit everyone

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IST Management Response
4mo
Thank you for sharing your thoughts and providing feedback.
2.0
Feb 1, 2026

N?A

Recommend
CEO approval
Business Outlook

Pros

Great working hours, normal 9-5.

Cons

Job description does not cover work being done.

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IST Management Response
4mo
My name is John Gallardo, and I am one of the HR Directors here at IST Management Services. I'd like to know how your duties differed from your job description. Would you be willing to reach out to me? My email address is jgallardo@istmanagement.com. Thank you.
Viewing 13 - 15 of 789 Reviews

Glassdoor has 806 IST Management reviews submitted anonymously by IST Management employees. Read employee reviews and ratings on Glassdoor to decide if IST Management is right for you.