Is IST Management a good company to work for?

IST Management has an overall rating of 4.2 out of 5, based on over 807 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 80% of employees would recommend working at IST Management to a friend and 81% have a positive outlook for the business. The best reviews about IST Management have been left by employees working as Operations Manager , Assistant Manager and Site Manager .

Does IST Management pay their employees well?

According to anonymously submitted Glassdoor reviews, IST Management employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IST Management. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at IST Management?

80% of IST Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IST Management 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at IST Management?

Site Manager (90) , Service Specialist (60) , Site Supervisor (36) , Operations Manager (35) , Receptionist (21) , Manager (18) , Assistant Manager (11) , On-call STAR (11) , Front Desk Receptionist (10) , Account Executive (9) , Supervisor (9) , On-Site Operations Manager (8) , Regional Operations Manager (8) , Customer Service Specialist (7) , Administrative Assistant (6)

What are the pros of working at IST Management according to real employee reviews?

"Great people that work in the company" ((in 33 reviews)); "great training to prepare you to be in the field" ((in 26 reviews)); "I have great employees working for me and our client is very easy to get along with." ((in 20 reviews)); "You can tell the CEO genuinely cares about individuals and groups" ((in 17 reviews)); "Flexibility, Fast Days, Challenging, Rewarding, Great team" ((in 14 reviews))

What are the cons of working at IST Management according to real employee reviews?

"Pay is low and youre essentially at the bottom and the clients take advantage." ((in 71 reviews)); "Poor management and communication." ((in 29 reviews)); "Site manager is terrible to work for and disrespectful to employees." ((in 20 reviews)); "Ist has a lot of growth referring to the company itsself, the employees are not rewarded correctly and we make this company flourish, it is only the upper management and corporate people who get rewarded with raises, gifts, rewards, the service speacialist and on call stars are treated like servants and peasants, I do not think the ceo knows about a lot that goes on with his company, because he is a great ceo to his company but can only keep up with so much." ((in 18 reviews)); "All time off is categorized as PTO." ((in 9 reviews))

What are employees saying about IST Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IST Management layoffs and their outlook for job security at IST Management in 2026.

What are the top reviewed IST Management locations?

Atlanta , New York , Boston , Chicago , Washington , Houston , Pittsburgh , Saint Louis , Minneapolis , Denver , Irvine , Los Angeles , Norwalk , Hartford , Philadelphia , Miami , Charlotte , Jacksonville , Dallas , Indianapolis , Cincinnati , Cleveland , Carlsbad , McLean , Falls Church , Raleigh , Winston-Salem , Franklin , New Orleans , King of Prussia

IST Management reviews

4.2

80% would recommend to a friend

(790 total reviews)

Hal Blackman

91% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (790 reviews)

Ratings by demographic groups

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IST Management has an employee rating of 4.2 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

790 reviews

4.0

Jun 16, 2025

Glassdoor IST review

On-site operations manager

Recommend

CEO approval

Business Outlook

Pros

Working at IST Management for over 20 years has been an incredibly rewarding journey. From the very beginning, I felt welcomed, supported, and valued—not just as an employee, but as a person. The company has consistently fostered a culture of respect, collaboration, and continuous improvement. Over the years, I’ve had the opportunity to grow both professionally and personally. Leadership has always encouraged innovation and provided the tools and trust needed to succeed. Thank you, IST, for these great opportunities!

Cons

None that I can think of.

IST Management Response

11mo

Thank you for providing your feedback and sharing your experiences with us.

4.0

Jun 5, 2025

A Unique Opportunity: Business Development to Marketing Operations

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Remote Work Flexibility Offers the ability to manage work from anywhere, contributing to greater autonomy and reduced commuting stress. Healthy Work-Life Balance Leadership respects personal time and boundaries, creating a sustainable daily rhythm. Supportive and Collaborative Environment Teams operate with a spirit of mutual support and openness, which fosters efficient and creative collaboration. Empowered Autonomy Employees are trusted to manage their responsibilities independently, which builds confidence and ownership in one’s work. Leadership Recognizes Talent Leadership- particularly within marketing, demonstrates the ability to identify potential and create roles that align with objectives and individual strengths. Room to Make a Meaningful Impact The company’s size and culture allow motivated individuals to influence outcomes and processes directly.

Cons

Below-Average Compensation Pay is not currently aligned with industry standards for comparable roles and responsibilities. Limited Benefits Package Health and wellness benefits could be more comprehensive to meet modern employee expectations. Restricted Paid Time Off and Holidays The current PTO and holiday structure may limit rest and recovery throughout the year. Room for Process Modernization Some systems and internal processes could benefit from refinement and technology upgrades. (In process of changing this into a Pro) Professional Development Depends on Leadership Initiative While I’ve personally benefited from a clearly defined career path, this kind of proactive support may vary and could be standardized to benefit more employees.

IST Management Response

1y

My name is Jay Lafont, and I am one of the HR Directors here at IST Management Services. Thank you for your feedback. I would like to discuss some of the ideas you have presented for improvement. I can be reached at jlafont@istmanagement.com.

5.0

Jun 4, 2025

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexibility, variety, appreciation, personable, exciting

Cons

There are no cons I can think of

IST Management Response

1y

Thank you for your comments and feedback. Very much appreciated!

Viewing 247 - 249 of 790 Reviews

Jobs at IST Management

Records Clerk - Part Time

Receptionist - Office Services

Part-Time/On-call Mail Center Associate

Corporate Office Receptionist

IST Management

IST Management reviews

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Glassdoor IST review

A Unique Opportunity: Business Development to Marketing Operations

Great place to work

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