IXL Learning reviews

There is little regard for employees who don't work in engineering or product development. Professional development is non existent and not supported. Decisions are made by the COO with little to no input from others, seemingly at random, with little thought given to the process or the ultimate impact. Micromanagement is taken to an extreme level. Every purchase, hire and decision must be approved by the COO who clearly does not trust her employees to make smart decisions. Both the CEO and COO are completely out of touch with the world of education. They created an excellent product but they have no idea how it truly impacts students nor what it looks like in the classroom. The company has a wealth of employees who do know what happens in classrooms but this is not valued nor are those employees listened to. Hiring and layoff decisions are made arbitrarily and without clear reasoning. In sales meetings, impressive quarterly growth is frequently touted as a testament to the hard work of the sales and customer success teams and the next week, 4-5 salespeople are laid off, only to be quickly replaced by new hires who sometimes only stay 2 weeks.

Major decisions in the company are made reactively rather than proactively, and no one is given any notice, least of all the customers. People are let go for no or strange reasons that don't make any sound business sense. "Restructuring" that has happened makes little sense, either. Similarly, reasons for hiring or not hiring someone sometimes did not make sense when explained. Department heads had little autonomy in hiring the candidates they wanted or promoted. Their choices were often arbitrarily overridden by the COO, specifically. The higher ups are disinterested in customer or employee feedback. Their vision is the only vision that matters, which impact sales negatively. The higher ups value the engineering and content development teams above all others, being dismissive of the need for top talent and loyalty to that talent in other departments. They are content to let department head positions and sometimes entire departments remain empty for no discernable reason. There are no clear career paths, and switching departments is often impossible. The only way to grow in your career or switch departments is to go elsewhere. Most of all, there is no care for the employees. Decisions are made without concern for how it impacts the employees. My direct supervisor was awesome but had no real power within the company, which made it frustrating.