IXL Learning reviews

3.4

59% would recommend to a friend

(449 total reviews)
avatar

Paul Mishkin

53% approve of CEO

56% positive business outlook

IXL Learning has an employee rating of 3.4 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IXL Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

449 reviews
2.0
Jun 28, 2015
Recommend
CEO approval
Business Outlook

Pros

- Good health benefits - 401(k) matching - Learned how to write astute e-mails

Cons

The way this company operates is quite comical. It has practically been built into a farm system; one that generates good workers and is a good stepping stone to finding a much better job at a better company. I've seen many people leave IXL and land a promising career where they find happiness and engaging work. While I can't speak for every department, I can say that the department I worked in (Sales) is not a very attractive one. I've never heard of a workplace where the average hours of an employee are 10-7 or 9-6; and the ones who work the later hours are praised as if they're working "long" days. Some employees even take it as far to coming in on the weekends, just so they can get praised by management. Sad. Additionally, the workload from the months of June - December are extremely heavy; especially for Membership Specialists and Subscription Renewal Specialists. This can be extremely draining given that the work is not very challenging or engaging. Essentially, you're drowning in 80 phone calls and 80 e-mails a day, just trying to keep your head above the water. Management will try and coax you into working late by providing dinner; and not promoting the importance of an efficient day. As the saying goes - you're overworked and underpaid. I believe this happens because: 1. Employees are not challenged; due to this issue - it leads employees to search for new jobs online WHILE at work. 2. The salary/commission structure is not competitive with similar companies. Most companies pay their employees commissions monthly. However, at IXL they pay it quarterly. On top of that, they withold 10% of it until the end of the year - so you don't quit. 3. No sense of ownership in any part of the job. At most companies the sales team works together. From SDR to Account Executives to Account Management. However, at IXL everyone has such a defined task - that no ones wants/needs to work together. 4. You do not need a degree to do any of this work.

1.0
Jul 11, 2021

Run the other direction, quickly.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at the top of my head, unfortunately.

Cons

Leadership is horrible; there is zero communication and direction. Paul and Jen are cold individuals that don't care about the product or consumers; they only care about money at the end of the day. Mass acquisitions, mass layoffs. Read any of the negative reviews here and don't be fooled by the fake 5-star reviews clearly written by HR.

1.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

IXL attracts people who are dedicated to making a difference in education.

Cons

- Top management dismisses employee insight on a wide range of issues such as product design. They are also suspicious of drawing on user feedback, even on obvious needed fixes. For example, whether to come up with a scoring system that does not pointlessly frustrate students and seems to them to rank their "smartness" (seriously, the student scoring system is called a smartscore, which any educator trained in the last 40 years would roll their eyes at). - CEO shows little interest in inclusivity or encouraging diversity. At a company town hall about why the company would not share diversity statistics, he said he was primarily interested in promoting "cognitive diversity." However, there was little willingness to actually listen to other perspectives in product design. - Little input from educators into how the product should develop. This leads to strange decisions for an ed tech company, like spending years putting resources into a bad flash card site, only to drop the product entirely once it became apparent that teachers had no interest in a less functional version of Quizlet. - Sudden changes in direction have led to layoffs over the last two years.

avatar
IXL Learning Response
6y
If there is one lesson to be learned from your feedback, it is that we need to improve transparency as it relates to our strategy. Our product strategy is, in fact, based on user feedback and that feedback drives changes to our product. As with anything, there are unlimited opinions as to what the best path is but we are comfortable in the direction we are taking. Regarding our diversity statistics, I can personally say, based on my 25+ years of experience in corporate America, we have a very diverse and inclusive workforce! I'm proud to share that our leadership team at IXL is comprised of 60% women, something to be proud of in any industry!
Viewing 40 - 42 of 449 Reviews

Glassdoor has 484 IXL Learning reviews submitted anonymously by IXL Learning employees. Read employee reviews and ratings on Glassdoor to decide if IXL Learning is right for you.