IXL Learning reviews

3.4

59% would recommend to a friend

(448 total reviews)
avatar

Paul Mishkin

53% approve of CEO

56% positive business outlook

IXL Learning has an employee rating of 3.4 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IXL Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

448 reviews
2.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

There is unlimited PTO, which helps facilitate a work-life balance. Not all managers and employees are bad apples. You will encounter wonderful co-workers and respectable managers (although few).

Cons

The approach upper management and the CEO/ COO treats employees is unhealthy. The culture permeates the mentality of look after yourself and your reputation at the expense of who you hurt along the way. There are not clearly defined systems and processes which results in unnecessary stress and confusion with employees. Business practices seem to be a bit archaic from the 2000's. The base pay is not very high for the extremely high expectations that are set. The other reviews from past employees experiences speaks volumes in regards to patterns and consistencies. The reviews that are clearly written by HR testifies to the ethics of the company. Having said all that, I did all I could to overcome these challenges. I wanted to like it and continue to thrive.

1.0
Aug 25, 2020

No one is safe

Recommend
CEO approval
Business Outlook

Pros

Benefits are solid; San Mateo has good restaurants

Cons

Make your number you can still be gone in an instant; they take at-will seriously and will terminate if you are not nodding head and saying yes. They turn smart people into conformist robots and control with money. On-boarding is excruciatingly long having to memorize and regurgitate company script only to scrap it to sell the product in the real world. All aspects of equity are suspect and look at those on LinkedIn who used to be there and that will start to paint a picture for you. Don't be fooled by the positive HR posts.

4.0
May 16, 2017
Recommend
CEO approval
Business Outlook

Pros

This is one of the nicest groups of people I have ever worked with, and the company treats their employees really well. It's not a silicon valley behemoth, but it's pretty nice. My supervisors were excellent, and well organized. If you like providing technical support, this is one of the best cubicles you're going to find. They ordered a pricey ergonomic mouse and keyboard to help my wrist pain, as well as a second monitor to go with the standard sit-or-stand desk, in my own cube with lots of space, storage and shelving. And this was all for the lowest position in the company. They're very picky in their hiring. I was proud to be included with such an outstanding, dedicated and resourceful team. Everybody did everything possible to ensure I felt welcome and appreciated. There's a real positive vibe here, and that successfully transfers to the customer service experience. The customers are usually pretty fun to interact with. Of course, there can be some difficult ones, but most people working in kids' education are friendly, patient and grateful. Sometimes kids will prank call, and most of the kids are just adorable. The website is usually pretty simple, so leading customers through is usually a breeze. It's especially entertaining when folks are learning computers for the first time. There is downtime, and management encourages independent study, which is great. The hr department is excellent, and work hard to make you feel valuable. They have yoga, self-improvement workshops, fun department outings, and massages with some of the best therapists I've had. The building has a nice little gym, and a very convenient location. Almost no overtime! Perhaps most importantly, I was fully encouraged to pursue all opportunities within the company. There are different departments, and they all work together well. Although I didn't get a position in QA, I had Tech Support's enthusiastic backing when I interviewed. Seriously, everybody here wants what's best for you, it's a great feeling! The health insurance has very good offerings, although the vision just took a step down. If you don't want Lasik, don't sweat it.

Cons

This lower position is just a step above temp duties, so it's is very basic, primarily dedicated to sign-in issues. During the busy season, you will process over 60 sign-in emails per day, usually more, which is incredibly repetitive and mind-numbing. Honestly, this position shouldn't be limited to college graduates, I did nothing here that I hadn't learned in high school or basic web surfing. There isn't too much room to move up. The new product serves kids, and is really well designed, so the job isn't tough. Their legacy product serves college students, I can't recommend that position unless the salary is unusually high. Silicon Valley is quickly becoming inhospitable for those making an average salary, and this position paid less than average. It's a good short-term gig for a fresh graduate or if you want a foot in the door, but I can't recommend this specific, lower position to anybody who needs a living wage for the area. After ten months, I was still paying rent mostly from savings, living a fairly humble lifestyle. There seemed to be an attitude that since I got a few hundred in perks, I should be ok with missing out on a few thousand in pay. It's heartbreaking, as I had big plans for this place and my family, and that was what pushed me to move on.

Viewing 37 - 39 of 448 Reviews

Glassdoor has 483 IXL Learning reviews submitted anonymously by IXL Learning employees. Read employee reviews and ratings on Glassdoor to decide if IXL Learning is right for you.