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      Imagine Learning

      Engaged Employer

      Imagine Learning Customer Service Manager (CSM) reviews

      2.1

      13% would recommend to a friend

      (10 total reviews)
      avatar

      Jonathan Grayer

      13% approve of CEO

      13% positive business outlook

      Ratings by category

      2.7

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Diversity & inclusion

      2.3

      Culture & values

      2.0

      Compensation and benefits

      1.8

      Senior management

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      5.0
      Nov 21, 2023

      Great Company to Work For

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of pros! This company values its employees and communicates very effectively. Lots of change, but it’s because the company is evolving with the ever-changing market.

      Cons

      Pay could be increased and bonus structure for this role is more subjective than not. No key metric to hit.

      5.0
      Nov 23, 2022

      Great Community and Great Company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing onboarding. My direct supervisor is wonderful, my team is helpful and drama-free.

      Cons

      Salary is a bit lower than some of the competitors and I wish PTO was a bit more generous.

      Viewing 4 - 6 of 10 Reviews
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