Imagine Learning reviews

3.0

47% would recommend to a friend

(613 total reviews)
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Jonathan Grayer

42% approve of CEO

27% positive business outlook

Imagine Learning has an employee rating of 3.0 out of 5 stars, based on 613 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Imagine Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

613 reviews
3.0
Dec 4, 2018

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people for the most part are friendly

Cons

alot of changes going on. watch out if you are over 50

4.0
Sep 20, 2018

Customer Success Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IL treats their CSMs pretty well; they listen to the needs in the field and make the changes needed to the job more effectively and efficiently. The VP of Customer Success has a strong vision and provides the tools to do the job. Overall, a great position with solid leadership.

Cons

The product development teams have been slow to change program features and functions and the CSMs regularly take the heat in the field for it. Provisioning teams are under-trained and over-worked. The technical side of IL is suffering and holding the company back.

2.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Wonderful and caring work team. I really enjoy the people I interact with regularly, such as customer support, sales reps, etc.

Cons

Diminishing bonuses, no pay raises in spite of hard work. No differentiated salary. I work in the city as a "customer success manager" and get paid similarly to those who live in a small town. My bonus is tied to whether my sales rep makes his or her quota, without regard to how everyone else works on the team to support and retain clients. Obviously, our sales rep felt awful when no one got their bonus. There's also little opportunity for promotion.

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Imagine Learning Response
8y
I'm sorry you don't feel fairly compensated for your work. We are working toward new incentive options for our CSMs that we hope will resolve some of the concerns you have mentioned. Please feel free to speak with your manager or department head if you'd like to discuss further.
Viewing 103 - 105 of 613 Reviews

Glassdoor has 658 Imagine Learning reviews submitted anonymously by Imagine Learning employees. Read employee reviews and ratings on Glassdoor to decide if Imagine Learning is right for you.