In-N-Out Burger reviews

4.4

92% would recommend to a friend

(5,429 total reviews)
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Lynsi Snyder

92% approve of CEO

80% positive business outlook

In-N-Out Burger has an employee rating of 4.4 out of 5 stars, based on 5,429 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The In-N-Out Burger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Sep 4, 2016

Level 7

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company takes care of their employees, great pay, great benefits, paid time off even for part time. A lot of great people and the company provided fun events outside of work.

Cons

Some of the people getting promotion are just based on favoritism so you have a lot of manager or upper levels that do not care about quality anymore. They are entitled and it is really hard to deal with someone like that.

4.0
Aug 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The starting pay is pretty good and with an employer open from 10am-1am or even later there are many different shift available. The wide range of shift helped me with my college school schedule. My managers were pretty good to work with when in came to school. Every few months, if there were no injuries, we would receive safety day gifts in the form on in n out merchandise or gift cards. Also, there are store goals every year and if your store makes the goal, you can earn opportunities to go to places like Disneyland or Knotts for free.

Cons

Expect to work weekends and holidays (except for Easter, Thanksgiving and Christmas). Every other holiday is a working holiday and sometimes getting those days off for family vacations or events can sometimes be hard (ex. Labor Day, Memorial Day, MLK Day.. etc). Sometimes if you have closing shift, you will get off anywhere form 2am-2:30am. Also if work is slow, they may ask you to clock out so hours aren't guaranteed. You get paid good but you definitely work hard for your money. Don't expect to be standing around, you have to hustle or you won't do well at this job. Also, if you're a guy, by default you end up doing most of the grunt work. In example, taking out the trash, peeling potatoes and cleaning the grills. Due to this, sometimes it is harder for guys to be promoted to different higher associate levels (more pay) because their opportunities for training on new positions/levels are at times less convenient when they're needed for those grunt tasks.

2.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

-alright pay -plenty of hours in the summer -free food -fun picnic, store parties -freebies like gift cards -cool co-workers -gain food industry experience

Cons

-rampant and blatant favoritism, people go up higher levels if they are liked by a manager -sporadic scheduling- if you take days off, expect to work extra hours for the next few weeks to meet an "average" -too high expectations, always having to make sacrifices for the sake of the job -always understaffed, terrible anticipation and planning -inconsistent quality of managers, always being switched and transferred out

Viewing 298 - 300 of 5,429 Reviews

Glassdoor has 5,534 In-N-Out Burger reviews submitted anonymously by In-N-Out Burger employees. Read employee reviews and ratings on Glassdoor to decide if In-N-Out Burger is right for you.