In-N-Out Burger reviews

4.4

93% would recommend to a friend

(5,429 total reviews)
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Lynsi Snyder

92% approve of CEO

80% positive business outlook

In-N-Out Burger has an employee rating of 4.4 out of 5 stars, based on 5,429 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The In-N-Out Burger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
5.0
May 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and managers, benefits, and employee gifts/perks.

Cons

The customer is ALWAYS right, so that entails coping with difficult customers in a fast-paced, often stressful environment to provide excellent customer service.

2.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

-Pay starts at $10.50, get a raise with each level increase -Chance to enter managment without any external schooling -Fast paced, rarely bored -Free food every work day -Company events are fun -Gift every Christmas

Cons

-Despite leveling up being fairly straight forward as far as skills that need to be learned, who they decide to train is largely based on favoritism -Company is basically a cult, management thinks that everything they are doing is the best possible way to do it so critiques largely go to the wayside -Arizona and cooking means you'll be sweating -If you don't absolutely love In-N-Out you might clash with the culture -You'll get in the habit of saying "Right on" for everything May be difficult for students because: -Outdated scheduling tools. They use email to send you your schedule and any schedule changes need to be relayed in person. This is because they refuse to use another company for help, i.e. no HotSchedules or anything streamlined like that -Scheduling can arrive late but they insist on a 2 week notice for requests off -Schedule never means anything, if your shift shows 5-9 the only thing that is certain is you start at 5.

5.0
Mar 21, 2017

Level 5 Associate

Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment, good pay, flexible schedule.

Cons

No down-time, micro-managed at times.

Viewing 286 - 288 of 5,429 Reviews

Glassdoor has 5,534 In-N-Out Burger reviews submitted anonymously by In-N-Out Burger employees. Read employee reviews and ratings on Glassdoor to decide if In-N-Out Burger is right for you.