In-N-Out Burger reviews

4.4

93% would recommend to a friend

(5,429 total reviews)
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Lynsi Snyder

92% approve of CEO

80% positive business outlook

In-N-Out Burger has an employee rating of 4.4 out of 5 stars, based on 5,429 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The In-N-Out Burger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 14, 2017

Favoritism

Recommend
CEO approval
Business Outlook

Pros

-good pay -teaches you to work hard and work quickly -customer service skills -free meal every shift -getting to interacting with customers and hopefully make their day is awesome! -some managers are really cool and neutral.

Cons

-FAVORITISM -I would really rather move up because of hard work and not kissing butt. -higher levels are really rude to lower levels. -poor training process. On several occasions I've felt stupid for not knowing something I was never taught. -If you're not a manager favorite they will not let you learn train in new positions. -if you're not a favorite, you're easily forgotten and tossed to the side. -no one takes the time to train you even when you ask and even when it's not busy. -sometimes the stress is overwhelming. There are really bad days when a lot will go wrong and frustrate you. Impatient managers do not help. -when you do something wrong sometimes it's humiliating when it really shouldn't be. -the managers are not supportive/encouraging and get mad at the weirdest/stupidest things. I was once taken out of a position because I didn't have my button in the right place on my shirt. -managers can be really mean. I was once actually called a hot mess because I made a mistake, became frustrated and cried. I found this completely inappropriate. -little to no recognition for hard work when you're not a favorite. I'm sure there's more I'm forgetting. Honestly it really all just depends on you and the store you work for. Sometimes it works out and sometimes it doesn't. I know some people ABSOLUTELY LOVE IT. I had a pretty bad experience. I'd recommend trying it out because of the awesome benefits and the skills you acquire.

5.0
Mar 10, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management loved my coworkers. Awesome pay for what you do and benefits offered for pt associates

Cons

No cons expect maybe smelling like INO after work lol

3.0
Jan 11, 2017

Team Member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits and they offer reasonable promotions. You learn to work in a fast paced environment which is a good skill to add to resumes.

Cons

Working in a face paced environment sometimes can be overwhelming. Personally, I wasn't trained properly and so that ran me into problems such as: I was assigned a task I wasn't trained to do but was expected to know how to do, asked for assistance to properly do the job, and instead of getting help, they would reassign the task to someone else. Mind you this particular situation would happen when it wasn't busy and happened more than once.

Viewing 289 - 291 of 5,429 Reviews

Glassdoor has 5,534 In-N-Out Burger reviews submitted anonymously by In-N-Out Burger employees. Read employee reviews and ratings on Glassdoor to decide if In-N-Out Burger is right for you.