InComm reviews

3.8

73% would recommend to a friend

(779 total reviews)
avatar

Brooks Smith

56% approve of CEO

68% positive business outlook

InComm has an employee rating of 3.8 out of 5 stars, based on 779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InComm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

779 reviews
1.0
Sep 3, 2013

Worst mistake of my career

Recommend
CEO approval
Business Outlook

Pros

Paychecks don't bounce. There are at least a few halfway decent employees remaining (for now). Turnover is so extreme that they can't afford to lose any I.T. people, so you will have plenty of time to make money while you find a real job elsewhere

Cons

Turnover here is constant and chronic, multiple resignations happen every week in which valuable people just quit and walk out. Morale is miserable, and no one is left who really knows the unstable transaction platforms - nothing is documented at all. Severe crashes of the main platform last holiday season and massive management turnover has caused an unrecoverable mass exodus of talent. Has a horrible reputation in Atlanta's I.T. community, only the dregs apply for open positions. Unpredictable, absentee ownership is like a bipolar ghost that management is terrified of. Management receives no equity compensation from ownership, so management is comprised of second and third-string players who can't compete in top-tier companies.

2.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

- Fast growing industry leader in the prepaid space - Still privately owned - Great office location with on-site gym for employees - Free parking or MARTA pass for employees working from the downtown office - Most coworkers generally friendly - Aggressively working to develop technologies that are innovative in the prepaid space - Good 401K program for full time employees - Employee Referral program for select positions - Partial Tuition reimbursement program

Cons

- Very poor employee moral. Little appreciation for hard work and dedication. Little to no employee recognition. - Not enough support staff. Too many VP's and not enough staff to actually do the work. - Inability to work proactively. Almost everything is done based on a reaction to a problem. - Extreme lack of internal programs to provide accurate reporting and customer relations management software. The whole company is run on spreadsheets. No central program to search for company, retailer, partner data. - No real training for new employees - No processes - CEO extremely reactive and disengaged in overall business - CFO acts as a stop gap and has too much control over all business decisions - Lack of quality leadership/management (There are a few exceptions). Very little mentoring capability. - No branding or direction for proprietary products - No real programs for employee development and advancement - More focus on the aesthetic look of the company than the efficiency and productivity - "Boys Club" mentality demotivates employees

Viewing 745 - 747 of 779 Reviews

Glassdoor has 895 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.