Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 43% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

43% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 61 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Great team and a super interesting field to be in" ((in 37 reviews)); "Pay was decent" ((in 33 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Horrible leadership" ((in 25 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Not fair pay with inflation and poor training" ((in 18 reviews)); "Frequent Layoffs" ((in 13 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

43% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews

2.0

Feb 24, 2023

Insulting Pay

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The job offers autonomy and flexibility.

Cons

Recently cut Nurse Practitioner base pay to $38.71/hour with minimal bonus opportunity that does not bring compensation anywhere near a fair or livable wage. Employees suddenly cannot make ends meet. Compensation plan is confusing, even to the people that are responsible for explaining it to employees. Nurse Practitioners are a female dominated group and the glass ceiling seems taller than ever with this company.

Included Health Response

3y

We take your feedback seriously, particularly as we have done intentional work to ensure equitable and competitive compensation at Included. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be complex to understand. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.

5.0

Feb 21, 2023

Great Place to Work

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

This company is new therefore you will experience many changes. They have great benefits and management is great

Cons

Many chances, Protocol changes. Benefits are good but no 401k match.

Included Health Response

3y

Thank you for taking the time to share your feedback. We know that in order to raise the standard of healthcare, change is inevitably going to be part of our culture; “We Value Change” is one of our core values at Included. We’re aware this can be hard on team members though, and are implementing new ways to manage it without causing overwhelm. We're glad to hear you've felt supported by your Manager and encourage you to continue to lean on them and your Talent Partner to help navigate any future changes.

5.0

Feb 16, 2023

Great place and purprose

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Coworkers, leadership, managers are incredibly supportive and proactive in their approach.

Cons

none noticed at this time.

Included Health Response

3y

Thanks for sharing, and for all you contribute as part of Included!

Viewing 301 - 303 of 693 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Contract Recruiting Coordinator

Client Success Manager

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Insulting Pay

Great Place to Work

Great place and purprose

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Jobs at Included Health