Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 52 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Pay is decent" ((in 37 reviews)); "The team is collaborative and creative" ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Frequent Layoffs" ((in 18 reviews)); "Poor management and even worse training." ((in 14 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (692 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews

5.0

May 6, 2022

Referral Specialist

Referral specialist

Recommend

CEO approval

Business Outlook

Pros

I love working from home, and getting all the assistance needed by helpful workers

Cons

There really aren't any Cons

5.0

Apr 21, 2022

Great place to be and getting better all the time!

Provider relations representative

Recommend

CEO approval

Business Outlook

Pros

Opportunities for advancement Hard work / Good work gets recognized Stellar benefit package beyond anything I have ever had Experienced and empathetic managers

Cons

Starting pay was low however management adjusted that to where you work (remotely)

5.0

Apr 5, 2022

Emphasis on impact and emotional intelligence

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Interesting work; very smart, emotionally intelligent, and kind colleagues; great benefits (free access to all Included Health services, 401k 4% match, dental and health insurance options are slightly above average, unlimited PTO, WFH internet reimbursement); support for professional development and personal growth.

Cons

Sales/customer-driven work can leave teams scrambling to meet tough deadlines and lead to tech debt. Merger between Doctor on Demand and Grand Rounds seems to be going well, but it's a long and not-painless road at times. Work/life balance can sometimes get out of whack for a few weeks or couple of months at a time.

Viewing 340 - 342 of 692 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Contract Recruiting Coordinator

Client Success Manager

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Referral Specialist

Great place to be and getting better all the time!

Emphasis on impact and emotional intelligence

Top companies for "Compensation and Benefits" near you

Jobs at Included Health