Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 52 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Pay is decent" ((in 37 reviews)); "The team is collaborative and creative" ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Frequent Layoffs" ((in 18 reviews)); "Poor management and even worse training." ((in 14 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (692 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews

5.0

Sep 20, 2021

Great company

Visit coordinator

Recommend

CEO approval

Business Outlook

Pros

Excellent support team, perfect to work remote with kids, rapidly growing company

Cons

We don't get paid enough for the work load

3.0

Aug 6, 2021

Not great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They provided equipment, you got great health insurance

Cons

Managers weren’t interested in helping train workers, the work environment wasn’t as great as they made it seem

5.0

Jun 24, 2021

Purposeful work, friendly & constructive culture

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

You get to do interesting work every day, with a team of people dedicated to making healthcare better! We have a growth-oriented culture that brings out the best in people. With the recent mergers with Doctor On Demand and Included Health we are nicely positioned to make a real difference in the market.

Cons

Only marginally a "con", but while we are a fairly big company in any number of metrics, we're still a startup. As such, there are a lot of things that we have not figured out yet and part of the work is working through that uncertainty and making good choices as we go. A lot of fun, but not always for everyone.

Included Health Response

4y

Thanks for sharing your experience as part of the team. You expressed our strengths perfectly - the wonderful people, growth mindset, and opportunity to make change in our members' lives. Thank you for all you're doing to contribute to our team, mission, and future!

Viewing 343 - 345 of 692 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Contract Recruiting Coordinator

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Not great

Purposeful work, friendly & constructive culture

Top companies for "Compensation and Benefits" near you

Jobs at Included Health