Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 52 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Pay is decent" ((in 37 reviews)); "The team is collaborative and creative" ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Frequent Layoffs" ((in 18 reviews)); "Poor management and even worse training." ((in 14 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews

5.0

Mar 19, 2021

Wonderful place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong mission, engaged employees, compassionate leadership

Cons

The only cons are that we have moved so fast that our systems and tools haven't kept up. It's always a work in progress.

Included Health Response

5y

Thanks for your helpful feedback! You hit our strengths on the nose - focusing on our mission, our passionate team and our authentic leaders. We are proud of these strengths and hold ourselves accountable to keeping those characteristics strong and consistent as we grow. We appreciate your feedback about the need to scale and refine our systems and processes, especially as we continue to grow to serve millions more members, and the reminder to focus on collaboration and communication to keep our team aligned and coordinated as we grow. Thanks for taking the time to share this valuable feedback.

4.0

Mar 19, 2021

Flexible work place

Visit coordinator

Recommend

CEO approval

Business Outlook

Pros

Very flexible and understanding place to work.

Cons

It feels like a large cooperate company.

Included Health Response

5y

Thanks for your feedback. We are glad you appreciate the supportive workplace. Thanks for all you do to contribute to that.

5.0

Mar 11, 2021

Continues to impress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Grand Rounds is continuing to redefine what the optimal member and patient experience looks like. The work is incredibly valuable, rewarding and appreciated by our members. Our mission and values lead everything that we do. The team is amazing, from the CEO down to the newest hires. It is really exciting to wake up and come to work each day. Lots of exciting opportunities ahead to impact health and healthcare overall.

Cons

This isn't necessarily a con, just something to be aware of. We are a fast-paced organization that is always trying to improve. While everything is rooted in our mentality of putting patients first, this is not a type of environment that many people are used to, particularly if you come from the healthcare setting. Personally, this type of change/improvement/innovation is part of what keeps the work so interesting! But this certainly can be challenging for some individuals to adapt to.

Included Health Response

5y

Thanks for your thoughtful feedback and your ongoing contributions to our team over your past several years! We're so glad that you continue to feel energized by our work, mission and impact each day. Thanks for the reminder to continue prioritizing clear, open, intentional communication as we grow and aligning everything we do around our mission and our millions of members. Grateful for all you contribute to make Grand Rounds Health a great place to work and make an impact.

Viewing 346 - 348 of 692 Reviews

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Jobs at Included Health

Contract Recruiting Coordinator

Member Care Advocate (MCA) - August 2026 Cohort

Remote

View job

Virtual Care Referral Coordinator (Temp)

Product Marketing Manager

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Wonderful place to work

Flexible work place

Continues to impress

Top companies for "Compensation and Benefits" near you

Jobs at Included Health