Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 62 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay is decent" ((in 41 reviews)); "Great team and a super interesting field to be in" ((in 37 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 20 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 14 reviews)); "Poor management and even worse training." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (687 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

1.0

Oct 16, 2025

Not worth it

Therapist

Recommend

CEO approval

Business Outlook

Pros

*You can work remotely.. that's about it

Cons

*When I was hired, I was promised a supervisor to utilize for emergencies, but otherwise I would be working independently. Great. As the company has changed over the past several months, I have since been micromanaged by supervisors who never quite set their expectations. *Pay is very low per session in comparison to other companies *The system used it very glitchy, both on the provider and patient end

Included Health Response

8mo

While we’re glad to hear that you enjoyed the remote work environment, we're disappointed to hear that your time here was not what you expected. Your experience sounds frustrating and isn't one we want a team member to ever have. We'll make sure this is shared with our leadership team. Thank you for sharing your feedback and all you did to help us raise the standard of healthcare for everyone.

1.0

Oct 15, 2025

Best part is working from home

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

The work can be rewarding.

Cons

Layoffs with no notice, lack of care for LGBTQ+ care coordinators, no warning prior to firing employees.

Included Health Response

8mo

This is disappointing to hear and is never the experience we want for anyone on the team. We aim to create a positive and caring work environment for all employees. Your feedback is valuable and will be used to improve our employee experience. Thank you for sharing this review and for all you did as part of the team.

2.0

Oct 14, 2025

Once a Mission-Driven Company, Now Struggling Under New Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong mission to improve access to healthcare — something I truly believed in. Excellent compensation and benefits, including free access to company services. Flexible work schedule and remote work options make it easier to balance personal and professional life. Talented, compassionate colleagues who genuinely care about helping others.

Cons

Recent management changes have created a toxic work environment. Upper leadership’s motives feel questionable, and the focus has shifted away from employee well-being. Many long-term, dedicated employees from the Doctor On Demand and Grand Rounds days are being pushed out or leaving due to burnout. What’s being done at the expense of employees’ mental health is truly heartbreaking.

Included Health Response

8mo

It’s great to hear that our mission, benefits, and incredible team members stood out during your time. We would not be who we are today without our long term team members, and we remain committed to our mission to raise the standard of healthcare for everyone while promoting the well-being of our people. We take your concerns seriously and will share it with leadership. Thank you for all you contributed as part of the team.

Viewing 37 - 39 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not worth it

Best part is working from home

Once a Mission-Driven Company, Now Struggling Under New Leadership

Top companies for "Compensation and Benefits" near you

Jobs at Included Health