Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 64 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 54 reviews)); "Hourly pay is good and fair." ((in 36 reviews)); "The team is collaborative and creative" ((in 33 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 27 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

689 reviews

5.0

Jun 25, 2014

Great culture, truly important mission, and smart people who like each other

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Grand Rounds is that rare combination of a mission-driven organization that also happens to be focused on a very real market opportunity. The leadership team is strong, experienced, and values the right things. So far we've managed to hire only exceptional people, and the leadership seems intent on keeping the bar high even as we accelerate our growth now that we've got our Series B funding. The culture is built on pride in what we're trying to accomplish, respect and high regard for each other, and having fun while we work hard.

Cons

The benefits could be better, even for an early-stage company. Rumor has it they will be getting better soon.

Included Health Response

10y

Feedback is a gift, so thank you for taking the time to give it. Working/playing hard toward a meaningful mission with people who respect and support one another is my daily inspiration. And just as important as the progress we make is pausing to celebrate it. I need your, and everyone's help, to make this happen regularly. We've done much to expand our benefits package over the past year. I hope you agree, and will continue to offer suggestions on how we can do even better.

2.0

Jul 5, 2026

Excellent ICs bad leadership.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Cons

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

Included Health Response

16h

Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.

3.0

Jun 30, 2026

Strong benefits and growth overshadowed by leadership issues

Claims supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits, Growth, Innovation, Community, Diversity

Cons

Leadership, Compensation, IT Support, Preparedness, Communication

Included Health Response

6d

Thank you for sharing your perspective and for your contributions as part of the team. Your insights into our strengths and areas for growth help us continually improve the employee experience.

Viewing 409 - 411 of 689 Reviews

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Jobs at Included Health

Implementation Specialist

Consultant Relations Director

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great culture, truly important mission, and smart people who like each other

Excellent ICs bad leadership.

Strong benefits and growth overshadowed by leadership issues

Top companies for "Compensation and Benefits" near you

Jobs at Included Health