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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (687 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      687 reviews
      5.0
      Feb 19, 2020

      Great company with great people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most inclusive places I've ever worked at. I enjoy the office camaraderie and how all of the teams come together. Even though I don't work on the Care Team (like the majority of the office), I feel very welcomed and apart of the greater GR team. Leadership is transparent, and has been very frank and honest with our teams. Things change frequently, but that has given great exposure to other parts of the business and employees across the country. The people that I've gotten to work with have been phenomenal with their drive, passion, and work ethic.

      Cons

      Some processes could be more streamlined, rather than working with different individuals for every thing. Doesn't seem to majorly impact efficiency though

      avatar
      Included Health Response
      6y
      Thank you for your thoughtful feedback. We're glad that you appreciate the inclusive and connected nature of our team. Our GR team is the source of our success and we are grateful for the dedication and teamwork that everyone brings each day to our important work. It is also good to hear that you are receiving direct communication from our leaders so that you can do your best work and know the how and why that drives leaders' decisions. These are important reminders of what matters to our team members so we can continue to uphold those foundational parts of our culture as we navigate uncertain times. Yes - as we scale we will continue to find opportunities to improve the efficiency and effectiveness of our systems and processes. We are making investments company wide to create some meaningful changes and always look to the ingenuity of our team members to bring forth your ideas as well.
      5.0
      Jan 20, 2020

      Best job

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Efficient yet caring company. We do what we say and we mean what we do.

      Cons

      Very fast paced, expect changes.

      avatar
      Included Health Response
      6y
      Thank you for taking the time to share your feedback. We're glad you appreciate the high-integrity nature of the team and recognize how people are sincere, caring and responsible. Thanks for contributing to this stellar team!
      5.0
      Jan 19, 2020

      Actually making the healthcare system better

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      A mission-driven company that is making healthcare better. The hundreds of personal healthcare assistants across the country actually care about patients. They navigate patients through their most complex journeys with empathy and understanding. The team shares a common value of care about the people who they help.

      Cons

      Sometimes IT infrastructure lags behind growth. Getting onboarded can take longer than it should; lots of lag times between sessions without work to be done yet.

      avatar
      Included Health Response
      6y
      Thank you for sharing your feedback! We are honored to attract a great team of people who are passionate about and dedicated to our mission. The genuine care and determination our team members invest in every interaction with our members is truly extraordinary and makes all the difference. Thank you for your contributions to making what we do possible. Also, you will be excited to see that a cross-functional team has been hard at work reimagining our onboarding process to make it as seamless, supportive and engaging as possible. Look for meaningful updates in 2020 in the weeks to come!
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      ReviewsIncluded Health reviews

      Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.