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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (687 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.7

      Senior management

      Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      687 reviews
      5.0
      Jun 13, 2016

      Grand Rounds Inc.

      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a start up with that comes change which is constant it can be good and bad but the way we handle it is the most important and we handle it best.

      Cons

      Communication could be improved.

      5.0
      May 14, 2016

      Best company I have ever worked for (and possibly ever will work for)

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Get to work on challenging problems to improve people's lives - Get to work with people who are incredibly talented at what they do - Fast-paced decision making when the answer makes sense - Company really cares about hiring and empowering good managers - jerks are weeded out - Employees are treated like family and friends by senior leadership - Extremely receptive to feedback, very focused on maintaining a great culture and team - Tons of cross-company collaboration (managers / directors switching functions is fairly common)

      Cons

      - Some teams are working really hard, but as a whole, it seems like most people go home relatively early for a startup. I have never heard of a company changing the world with all their employees working 9-5 hours - Seems like senior management is very focused on short-term success - sales, profitability, etc. Company level goals set at the annual level, unclear vision for 5-10 years down the line

      avatar
      Included Health Response
      10y
      Thanks for the feedback! Big problems tackled by a top notch team -- can't beat it. I really appreciate your concern regarding our 9-5ing as the problems we aim to solve are indeed BIG. Do know that we work hard to create conditions where folks can do their hard work where and when most conducive. I also really appreciate your comment regarding our long-term vision -- would love your thoughts on our recent co-wide meeting, and what more we can be doing to paint this picture for you and the broader team.
      5.0
      Mar 22, 2016

      Scaling quality is difficult

      Care/med team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great mission. Leadership is transparent. Feedback is heard and leadership makes earnest (if not always effective) attempts at accommodating requests and improving things.

      Cons

      Rapid growth means lots of workarounds and band-aid solutions which makes high-quality service difficult to maintain.

      avatar
      Included Health Response
      10y
      Thanks for the feedback! This sort of review -- overall positive but not lacking in constructive feedback -- is so very welcome. Our aim is not a perfect company, but an organization where folks know they can bring the inevitable issues forward and that they'll be heard. I get what you are saying re: driving the car 90MPH while building the engine. Be assured we are wholly focused on processes and systems that are scalable and repeatable. Quality will always be a top imperative, and we are counting on experts like you to ensure we don't fall down in this pursuit. If you're game, let's meet 1:1 to discuss ideas you have around near- and long-term improvements.
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      Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.