Unfortunately with the good, also comes the not so good. As with any startup, there are evident growing pains and issues internally that need to be addressed now before the going gets really tough.
Let's start with the Care Team, who is the face of this company. They are stressed, overworked, and in tears. As a company who "prides" itself on company culture and putting patients first, remember one thing, the Care Team are the ones that talk with these patients every day and without them, there wouldn't be a Grand Rounds. Give them the bandwidth, compensation, and help they need and deserve, so they can help patients to the best of their ability.
Cliques. Did I mention cliques? If you aren’t a friend of one of the founders, part of the IVY League Bromance, or try to weasel your way into their little cliques, you might as well look for another place to work. Why? Get ready to be bullied, or in many instances, berated front of your peers, isolated, or just generally taken less seriously.
Want a promotion? A raise? You better make friends with the cliques, because Grand Rounds doesn’t serve as a meritocracy. Instead they promote favorites and expect people to run a team with little to no managerial experience. You certainly see a lot of directors walking around with a big fancy title, but no real life experience to help their team grow, develop, and thrive. But as long as you're friends with the CEO, right?
