Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 62 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay is decent" ((in 41 reviews)); "Great team and a super interesting field to be in" ((in 37 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 20 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 14 reviews)); "Poor management and even worse training." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

687 reviews

5.0

Mar 22, 2016

Scaling quality is difficult

Care/med team

Recommend

CEO approval

Business Outlook

Pros

Great people, great mission. Leadership is transparent. Feedback is heard and leadership makes earnest (if not always effective) attempts at accommodating requests and improving things.

Cons

Rapid growth means lots of workarounds and band-aid solutions which makes high-quality service difficult to maintain.

Included Health Response

10y

Thanks for the feedback! This sort of review -- overall positive but not lacking in constructive feedback -- is so very welcome. Our aim is not a perfect company, but an organization where folks know they can bring the inevitable issues forward and that they'll be heard. I get what you are saying re: driving the car 90MPH while building the engine. Be assured we are wholly focused on processes and systems that are scalable and repeatable. Quality will always be a top imperative, and we are counting on experts like you to ensure we don't fall down in this pursuit. If you're game, let's meet 1:1 to discuss ideas you have around near- and long-term improvements.

5.0

Mar 17, 2016

Most Wonderful Company in the Whole World!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative, validating, supportive environment. Because employees feel genuinely passionate about the mission and the services we provide, people work hard and push the limits to make improvements. The team is cohesive, takes time to get to know each other and is playful together! The bonding activities are creative and unique, and things like congratulations and birthday celebrations are personalized and unique to the person. Best company I've ever worked for :)

Cons

We're growing so fast that I don't know everyone's names anymore!

5.0

Feb 19, 2016

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great company and colleagues. Amazingly culture. - Interesting work and changing healthcare! - Management truly appreciative of feedback - Flexibility, no micro-managing. Act like an adult - you'll be treated like one. - Very good maternity leave benefits

Cons

- Low salary compared to similar jobs, esp considering SF is the most expensive place to live in the US - Decent medical benefits

Viewing 649 - 651 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable