Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 62 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay is decent" ((in 41 reviews)); "Great team and a super interesting field to be in" ((in 37 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 20 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 14 reviews)); "Poor management and even worse training." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (687 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

5.0

Dec 4, 2015

Slightly Amazing!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Grand Rounds is a company that truly cares about their employees. While the motto work hard, play hard holds true with this company..it's because they demand nothing but the best for their patients. Their first value is "Patients Come First" and to fulfill that value they provide a very rewarding work environment to uphold it. Many employers do not understand that to provide the best service to your customers that it starts with your employees, but this company gets it!!

Cons

Long hours can be a norm to get things done.

Included Health Response

10y

Thanks for the feedback! You've hit on something I firmly believe in: if you want the customer, and in our case, the patient to have an exceptional experience, it starts with a great team and environment. I'm glad you're here, and I hope you find plenty of time for playing hard AND for rest and restoration too. Which is another key issue you hit on: maintaining balance so we can all be at our best as we help patients navigate through tough health care challenges. I welcome any thoughts you have here.

5.0

Oct 12, 2015

An amazing place to do incredible work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Joining Grand Rounds has been one of the most rewarding moves of my career. Coming to work each day is a treat, thanks to an amazing team who are hired not only for talent and drive, but for cultural fit as well. The people here are energetic, funny, kind, empathetic, and fervent believers in the company's mission to serve patients better. I have yet to encounter an ounce of ego or cynicism in any of my colleagues. The work environment is open and comfortable, with flexibility that enables an excellent work-life balance. There also seems to be ample room to grow and develop your career path within the company, thanks to encouraging and supportive senior management. I completely love the work I do, and wonder often how I got so lucky.

Cons

We're in a growth spurt, and the rapid pace of change is sometimes difficult to maneuver. Decision-making seems to involve more stakeholders than necessary, but this may be an indicator that opinions are valued among all staff, and not just senior management.

Included Health Response

10y

Thanks for the feedback! I'm most glad you love your work and the team, and I bet it shows in all that you do. I agree the pace can be overwhelming at times -- taking time to refresh and recharge are key. Opinions and leading at all levels are indeed highly valued. We also need to stay nimble in our decision-making as we grow, for a bunch of reasons including doing right by the patient, quickly. When you see an opportunity for more agility, please call it out.

5.0

Sep 16, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing is more rewarding than helping patients across the country. And at Grand Rounds I saw life changing care happen weekly. To me, that was more rewarding than fluffy perks, like team yoga.

Cons

Some of the early people came from Reputation.com, which has a poor culture/management (or so we speculated). For better or worse, it is a reference point for the decisions made here.

Viewing 652 - 654 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Slightly Amazing!!

An amazing place to do incredible work

Manager

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Jobs at Included Health