Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 64 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 58 reviews)); "Culture is great and super inclusive" ((in 54 reviews)); "Hourly pay is good and fair." ((in 36 reviews)); "Great team and a super interesting field to be in" ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 33 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 18 reviews)); "Training is horrible." ((in 14 reviews)); "Frequent Layoffs" ((in 14 reviews)); "401k match was suddenly taken away." ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

4.0

Jan 30, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

good pay, good people, and great mission

Cons

Moves fast without thinking consequences

Included Health Response

4mo

It’s great to hear you felt connected to our mission during your time here. We appreciate your feedback on our pace of change and are working to ensure that as we move fast, we are intentional about the long-term impact on our teams.

4.0

Jan 23, 2026

Job culture

cca

Recommend

CEO approval

Business Outlook

Pros

Remote Inclusive Work culture Pay Benefits

Cons

Not patient centered Feels like sales Too much change at once Updates not always readily available Difficult to navigate documents for job aids

Included Health Response

4mo

Thank you for taking the time to share this review. We’re glad you’re enjoying our inclusive remote culture and benefits. We're grateful for your feedback and all you contribute as part of the team.

3.0

Jan 23, 2026

No Focus, Popularity Contest

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic co-workers, solid(ish) products, solid pay, decent benefits,

Cons

Inaccurate reporting, only revenue focused (does not care about client needs/wants), narrow sighted leadership, horrible response times from supporting teams, frequent layoffs, popularity contest, micromanagement.

Included Health Response

4mo

Thank you for bringing these concerns to light. We take your advice seriously and will share it with leadership.

Viewing 19 - 21 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Analyst

Job culture

No Focus, Popularity Contest

Top companies for "Compensation and Benefits" near you

Jobs at Included Health