Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 41% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Included Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Included Health?

41% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 66 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 54 reviews)); "Culture is great and super inclusive" ((in 53 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "The team is collaborative and creative" ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 25 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 17 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

41% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.6

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

5.0

Oct 19, 2023

Great place to work!

Director

Recommend

CEO approval

Business Outlook

Pros

Strong and ethical leadership Diverse product offerings Large client portfolio

Cons

Growing pains Lack of product resources Company has too many service offerings and needs to focus on innovation

Included Health Response

We appreciate your insight into both the people and product offerings that set Included apart. We also hear you on the elements you'd like to see shift, and encourage you to talk more specifically with your Manager or Talent Partner about this so they can provide individiualized support.

4.0

Oct 18, 2023

Passionate, inspiring colleagues

Senior director

Recommend

CEO approval

Business Outlook

Pros

-Great people -Commitment to integrity -Strong patient orientation

Cons

-Challenging to fully integrate legacy businesses -Varying standards/performance expectations across business units

Included Health Response

Thanks for sharing your experience working with the incredible team at Included. We also hear you on the continued challenges resulting from the merger and integration of legacy processes. We have invested, and continue to invest, time and resources into developing new and improved processes throughout our company. We encourage you to discuss this with your Manager or Talent Partner so they can also provide customized support for continuing to make improvements here.

1.0

Oct 17, 2023

meh

Customer sercive representative

Recommend

CEO approval

Business Outlook

Pros

On the phone all day

Cons

Toxic management please run away

Included Health Response

This isn't the experience we want for any employee, and are sorry it was yours. We wish you the best in all that comes next.

Viewing 241 - 243 of 693 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Virtual Care Referral Coordinator (Temp)

Referral Support Advocate