Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 41% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Included Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Included Health?

41% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 66 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 54 reviews)); "Culture is great and super inclusive" ((in 53 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "The team is collaborative and creative" ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 25 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 17 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

41% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.6

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

3.0

Sep 20, 2023

Will work you but not pay

Medical records coordinator

Recommend

CEO approval

Business Outlook

Pros

work from home Schedule Time management

Cons

No real growth Teams put down other teams Pay increase non existent

Included Health Response

This is valuable feedback and, as a current member of the team, we encourage you to reach out to your Manager or Talent Partner to discuss your particular situation and how they can support with your compensation and work-life balance concerns.

5.0

Sep 19, 2023

Love

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Best people to work with

Cons

multiple platforms to learn but training is good

Included Health Response

We so appreciate all you do for Included.

2.0

Sep 15, 2023

Company

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

You get to work remote and the interview process is super easy.

Cons

benefits suck and in the role you have people watching you nonstop. You don't get to train, they just throw you under the bus right away. I felt suffocated.

Included Health Response

Thank you for these insights. Training is a priority for us as we continue to build out our new company-wide Talent Development function, in addition to the training already built specifically for the Care team. We will make sure to share this feedback with the appropriate leaders.

Viewing 247 - 249 of 693 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Contract Recruiting Coordinator