Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 41% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Included Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Included Health?

41% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 66 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 54 reviews)); "Culture is great and super inclusive" ((in 53 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "The team is collaborative and creative" ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 25 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 17 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

41% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.6

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

3.0

Sep 6, 2023

Flexible work environment

Records specialist

Recommend

CEO approval

Business Outlook

Pros

You can work anywhere in the US. Full benefits.

Cons

Not fair pay with inflation and poor training

Included Health Response

Thank you for your feedback and for highlighting the flexibility at Included. We also value you sharing your concerns about compensation and career growth, two elements of the employee experience that are really important. Given their personal nature, we suggest reaching out to your Manager or Talent Partner who can provide customized support for your specific situation.

4.0

Sep 5, 2023

Extremely low pay for NPs

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The people are nice, the culture and work environment is conducive

Cons

The pay! And the system in place for the pay! Very confusing and honestly is counterproductive

Included Health Response

Thank you for this feedback. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be challenging to navigate. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.

5.0

Sep 5, 2023

Best place I’ve ever worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Two years in, I still feel like I’m in the honeymoon stage. My colleagues are smart and collaborative, leaders operate with a high level of integrity and everyone is aligned on the mission- and willing to make tradeoffs in order to serve the mission.

Cons

None come to mind for me

Included Health Response

We're happy to have you on the team, thanks for all you do!

Viewing 253 - 255 of 693 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Virtual Care Referral Coordinator (Temp)

Referral Support Advocate