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Independence Blue Cross

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Independence Blue Cross reviews

3.5

55% would recommend to a friend

(766 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

766 reviews
1.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, PTO is in generous.

Cons

ZERO work life balance, Impossible deliverables and deadlines given the number of tasks thrown at you, EXTREMELY high turnover rate for leadership, micromanagers, their own insurance is not cheap, culture of non-accountability and back-office deals. As a consumer I can see now why calling them is like gambling, you are lucky if you get a competent person. Onboarding and training are nonexistent for certain departments, you will be thrown to random projects without so much as training or support. Directors, managers, supervisors out of touch with their audience.

1.0
Apr 17, 2024

Does not care about Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have good PTO and other benefits. 401(k) starts after 90 days which is better than some that make you wait a year for company match. I like that they have an HSA but I’m starting to see more and more companies offer this anyways, and the PPO plans are better elsewhere. Kinda ironic

Cons

The pay isn’t in line with other companies. At least in my department there isn’t much room for growth/promotions. Which I think is why you get stuck with the same pay, so you find yourself having to change jobs to get a pay raise. The bonuses are low compared to other companies, I think that’s because we aren’t like a big financial company. But if the revenue was in the $40 billion range….i don’t know why the bonus can’t be higher. The new CEO does not care about employees feelings, he surprised the entire company with Return to Office when we had previously been lauded as extremely productive as a Remote company and stayed remote for over 4 years. He then laughed and joked about it when employees expressed concern. He basically said to go look for a different job. There seems to be no direction given to leadership, so everyone is just doing whatever and hoping to not get yelled at? I’m not sure but it’s a sh** show. In conjunction with return to office, they took away free lunch, free coffee, free parking, they did not prepare for employees to return so elevators were broken, desks were dusty, people had outdated monitors and were told to just wait for now. There’s no fridges or sinks, there’s not even paper towels. They didn’t plan ahead for ANYTHING. The ceiling was leaking. All of the suggestions employees offered up, not a single one was even given a second thought.

1.0
Jan 29, 2019

Don't Get Old

Recommend
CEO approval
Business Outlook

Pros

Lunch options nearby in Rittenhouse Square are ok.

Cons

Worked there for 17 years, got the accolades; but not much bump in pay. Several Layoffs later... finally fed up with the phony reviews after one-by-one watching my colleagues get let go...despite performance. Funny... most were about 48+... like me. Oh well.

Viewing 31 - 33 of 766 Reviews

Glassdoor has 900 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.