Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 102 reviews)); "great people to work with" ((in 48 reviews)); "Great culture and envirmonent to be in" ((in 37 reviews)); "Great coworkers & office perks (gym)" ((in 21 reviews)); "Good Work Environment and much to learn" ((in 17 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 43 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 21 reviews)); "Pay. Starting salary is low." ((in 18 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 17 reviews)); "Bonuses are decent for managers and above but not for the non" ((in 14 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

5.0

Apr 13, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Independence for several years. It's the best employer I've ever worked for.

Cons

Nothing bad to say really.

2.0

Apr 13, 2021

Not great

Client service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a good place as far as benefits and to start out

Cons

In the customer service area, it’s absolutely horrible. There’s no work life balance. You’re required to do mandatory overtime almost everyday. It’s tiring and draining and it’s no real incentive to come to work besides a pay check. There’s no fun company culture or anything. They really just want to see you on the phone and that’s absolutely it. They don’t have any good practices for you to get out of customer service. Once you’re in, you’re stuck for a long time.

5.0

Apr 10, 2021

Great place

Lead audit analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible and nice place to work

Cons

Working with people that want to see you succeed

Viewing 334 - 336 of 767 Reviews

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Jobs at Independence Blue Cross

Manager - Operations-(AHNJ) Hybrid

Supervisor Operations

Supervisor - Operations (Behavioral Health- Hybrid PA, DE, NJ)

Supervisor- Operations

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