Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 98 reviews)); "Great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 36 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews)); "Good Work Environment and much to learn" ((in 16 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 41 reviews)); "Pay. Starting salary is low." ((in 19 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 13 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

1.0

Apr 1, 2017

Employee beware.

Research analyst

Recommend

CEO approval

Business Outlook

Pros

Time off. There are some great associates to work with. I had some great projects to work on and uncover.

Cons

Management, triple workload after other associates being laid off, no possibilities to advance unless you quit, work somewhere else, then come back. Lack of support and resources to do your job well.

4.0

Mar 30, 2017

Billing Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great location, good people to work with

Cons

Management tends to only focus on advancing those who they favor so you're often finding yourself looking outside your department for different opportunities

3.0

Mar 27, 2017

Lacks diversity in management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been with the company for 17 years, and many people have worked here for a long time. There is a certain sense of stability, although the last few years have been challenging.

Cons

When the company faces financial hardship, it's first reaction is to lay off, rather than make process improvements to reduce waste. Also, there's a noticeable lack of diversity in middle management, especially when compared to the number of minority employees.

Viewing 505 - 507 of 767 Reviews

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Jobs at Independence Blue Cross

Manager - Operations-(AHNJ) Hybrid

Supervisor- Operations

Supervisor Operations

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Independence Blue Cross reviews FAQs

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Independence Blue Cross

Independence Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Employee beware.

Billing Analyst

Lacks diversity in management

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