Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

55% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 97 reviews)); "Good work life balance and ability to work from home." ((in 50 reviews)); "great people to work with" ((in 49 reviews)); "Great culture and envirmonent to be in" ((in 33 reviews)); "The employees are great ar a personal level." ((in 19 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 39 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Pay. Starting salary is low." ((in 18 reviews)); "Budget Adjustments due to layoffs" ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 11 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

Independence Blue Cross reviews

3.5

55% would recommend to a friend

(766 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

766 reviews

5.0

Jan 2, 2015

Very satisfied with my experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are friendly and polite

Cons

Did not receive enough work during initial couple of weeks

3.0

Dec 28, 2014

10 years as an RN working in Healthcare Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable work environment, new hire training provided, conveniently located for public transportation, professional attire, strong community commitment, relatively easy work tasks compared to clinical nursing,

Cons

Acceptable chances for career growth provided you drink the "corporate kool-aid". Little room for individuality, benefits sub-par and getting worse, Peter Principle alive and well, top heavy with administration and management staff

3.0

Dec 28, 2014

Internship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are very friendly and helpful.

Cons

No career path. Management needs improvement.

Viewing 661 - 663 of 766 Reviews

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Jobs at Independence Blue Cross

Credentialing Quality Assurance Coordinator

College Co-op: Supplemental Programs Business Analyst

Senior Data & Reporting Specialist