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Independence Blue Cross

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Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

767 reviews
2.0
Nov 19, 2024

Nope.

Recommend
CEO approval
Business Outlook

Pros

-Annual bonus -Annual merit raise -Medical, dental, and vision benefits -Ability to WFH

Cons

-Unrealistic goals -More concern for numbers {audit scores, number of enrollments, number/length of calls than actual quality of case/disease management -Programs that are actually beneficial are difficult for members to obtain and/or they don't last long before they're d/c'd

4.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great nurses worked on my team. Salary and work from home were nice. There was a fair and decent amount of training. There were good benefits, which were very competitive.

Cons

I got frustrated with calling members/patients who did not know or want me to call. It was more like sales than nursing. Tasks and call lists were a bit unrealistic and there were long questionnaires (more than 100 questions) that you had to ask members. IBX recruiter actually told me that there would be days I would be twiddling my thumbs -- coworkers laughed when I told them that, of course. It was often busier than working in a medical office. It was first my case management job, and it just wasn't for me.

Viewing 127 - 129 of 767 Reviews

Glassdoor has 901 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.